Absolutely appalled by the service that was just provided by Susi. Whoever in their right mind thought it would be a good idea to hire her to work with customers was definitely desperate. She was extremely rude to both my husband and I as we paid for our food. She was put out by having to put our food into a bag and gave a smart remark about it. Then she proceeded to continue to be rude when my husband just eyed the bag of chips for the nachos we ordered. It was well under filled and pre-packaged any other time we have purchased the nachos the bag was filled up in front of us. The chips are stale and most are broken and she yelled at us and told us that is all we are getting ripped the chips from my husband and shoved them in the bag. She also failed to provide us with our receipt and as we were walking away she continued to make disrespectful comments towards us. For her alone I will tell others not to use that location and will never go there again. Qdoba is one of my favorite food places and will either use the PX or just go elsewhere in general I refuse to pay money to a place that thinks that is the quality of service that should be provided. She picked the place where she chose to work if she dislikes people so much or providing them service then she shouldn’t work somewhere where she is helping customers face to...
Read moreBy far the worst place to eat. The food was bad, but the costumer service was horrible. The three ladies working here today 9/24/24 were rude. Ruching us to order when there wasn't even that much people waiting. I asked for queso because that's what it says on the manu so she asked me "So you want cheese?" I'm like yeah I guess I'm not sure anymore. I was little bit confused to be honest. I heard them talking about how dam the people are not knowing what they want. When I got to the register with an older lady I wanted to let her know what was going on but looked like she was worst. I asked just for the bowl she is like "what about the drink and chips?" I told her I don't want a drink, I was trying to tell her my husband was the one getting the meal, but she didn't let me finish turt away started talking to someone else. I was thinking maybe she's having a bad day. Then we started to eat and nothing wa good I was sick to my stomach couldn't eat more than a couple of bites. I don't plan to ever come back and I don't recommend it. It has "Mexican" in the name but there's was nothing Mexican about it but the chips. I'm Mexican...
Read moreThe Qdoba in the PX near burger King really needs to review their staffs behavior. I didnt purchase food from Qdoba today, I did an online order for Tropical Smoothie. I arrived a few minutes early and waiting for my food. A Qdoba employee with blonde hair approached the TS employee asking if her order was ready, it was not. They also had a line up of orders to complete. This young lady from Qdoba (clearly employee there, wearing her uniform and hair net) proceeds to yell as she walks through the lobby expressing her anger about her order not being ready. I would imagine that being in food service herself, she would have enough class to conduct herself in a more professional manner. Everyone in the lobby eating area, is now fully aware that she is upset that other people (online orders) received their order before her. Her outburst pains a very negative picture of the staff at Qdoba, which is already poor to say the least. I just expected...
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