Taco Bell — Restaurant in Chattanooga

I'd offer a one night deal to anyone willing to run this place on a Friday night where you're the only place open. Three working, cars lined down Dayton Blvd. I ordered and should have picked up at 1210am. I got there at 1210 and just left with my hour and a half old order at 143am. I'd want to take a hit before putting my employees though that, and bleeding at least twenty customers. Fifteen minutes per car. You would have been better off closed. One employee slowly left about twenty minutes after I arrived, and came back with zero concern to show any hustle forty minutes later. Can't even blame workforce issues, you would have made more revenue offering 30.00 an hour rather than try to throttle one car every fifteen minutes. I wish I hadn't prepaid, or literally any other vendor was open but I missed them by five minutes. Would have saved the night and almost two hours, not to mention 16 bucks in cold food. Awful. Non operational and no hourly employee or even manager is at fault. No hustle at worst, but it's time to get real about pay to have your store operational, rather than making thirty families at least, wish they had gone hungry. When the staff is over on hours in the morning scrubbing tables, just know that on a corporate level, you ran a joke tonight. Everyone, employees and customers deserve some consideration. You deserve every loss you took on what should have been a night where you made half of the weeks revenue. This was area management up. I won't prepay ever again, but I will just wait and hit mcds at five am next time.*Update after reading all of the reviews saying the same thing for months. Your area manager needs to be fired. On the spot. Days this should be fixed. Months and getting worse. You're paying them too much cut them and use the salary to hire some kids at whatever it takes for them to show up. Youre wasting money on everything higher than hourly. It would be easier to close the place down than expect to continue another day hearing the same complaint from thousands. I won't be back anytime soon. It was a hassle and completely irresponsible. Area manager should be making 7.25 an hour tops and that's if they get it turned around...

For real? I have eaten here once a week for a year now (because I love Taco Bell and I've been trying to give this location a chance to redeem themselves) and every experience has been nothing but dissapointment. Every time I come here the service is slow, which I wouldn't even mind if the food was at least edible. But every time I come here, the food I get is sub-par. Tonight, for example, I ordered two 7 layer burritos : NEITHER OF THEM had lettuce, tomatoes, or any other vegetables. Literally all they had was a very tiny amount of beans, and less than smidgen of sour cream and guacamole. They charged me full price for what was essentially a mostly empty tortilla wrap. I also ordered nacho fries - the container was only 1/3 full, and the cheese sauce container was also only 1/3 filled. Very frustrating to pay good money for nothing.

This happens almost every time I come here. I have sent numerous complaints with zero response. Will NOT be wasting my money here anymore (which is a shame for the business as my household eats here an average of 2 times per week with 4 people in our family) and I will continue to let my friends and family know what terrible quality service they offer here.

If corporate or management ever bother to check their reviews, I hope they see this and either fire or retrain the awful, lazy, sloppy staff...

This Taco Bell always has nice employees and enjoyable service. They've never let me down in terms of food quality or speed. I love this Taco Bell, even on the nights when everyone's wanting it and the line is long. It happens, no worries! You guys are great, I love you. However, we have to talk about my one beef.

The cinnamon twists. You guys most likely have a single employee who every once in a while, gets behind the wheel making the cinnamon twists, and works their magic when controlling the quantities of sugar cinnamon. They know what the difference between an un-eatable cinnamon twist and a FANTASIC cinnamon twist is. They know how, not COVERED, but just evenly, thickly covered almost entirely is how it was intended to be made. That person has love in them. That person needs a raise and needs to teach a class to everyone else on what it takes to make the cinnamon twists. I say all this out of love, not anger. The cinnamon twist is the one menu item that truly deserves to be a food made of love, so come on y'all, start seasoning those noodles properly please!:)

Edit (2 days later):. Went back again for fun, got the cinnamon twists. The photo shows what I mean perfectly. Only the top 2 are even REMOTELY seasoned. I know it's a dollar, but I ordered Cinnamon Twists, not bare-naked...