Chilangos Authentic Mexican Cuisine — Restaurant in Cherry Valley Township

I really wanted to enjoy my visit to Chilangos in Rockford, but my experience left much to be desired.

The Shrimp Ceviche was the highlight, tasty indeed. However, the lack of options beyond serving it on a tostada, coupled with a stingy serving of avocado, was disappointing.

The birria tacos and consomé were flavorful, but the meat was awkwardly lumped in the center of the taco, which made for uneven eating.

The wait staff, while friendly, seemed disingenuous, as if their hearts weren’t in their work. This might sound harsh, but it felt noticeable.

Our server wasn’t managing many tables, which should have allowed for attentive service. Unfortunately, that wasn’t the case. We found ourselves running low on drinks and chips & salsa without timely check-ins and had to ask for essentials like napkins — a necessity given the messy nature of ceviche tostadas.

When our rice and beans finally arrived, they were poorly presented. The rice looked like it’d been sitting out too long. There were messily wiped bean smudges around the plate edges.

Overall, the restaurant seems to lack pride in its service and presentation, focusing more on profits than on providing a welcoming atmosphere. It’s decorated nicely enough but lacks soul and care.

I might consider getting the shrimp ceviche again if it were available in a takeout container, not just...

I love trying new restaurants in Rockford and I've not yet tried Chilangos yet so I gave it a shot. They have a very nice menu full of so many things to choose from, everything looked amazing! I had a sope and a gordita and both were fresh and flavorful, could have used a squirt of lime but otherwise very pleasing and filling. Very satisfied!

The interior atmosphere is... Very unlively sadly. The place was empty on a Saturday evening, which was strange since the food was so good. The decor is a bit bland, and there were a fly or two buzzing around, which was annoying, but they'll get in no matter where you are. The service was great, the waitress was very friendly and checked up on us often, and the chips and salsa are complimentary when you arrive and very tasty.

You should visit Chilangos if you've never tried it yet, you'll enjoy it very...

Wanted a taco platter and 3 STEAK burritos for a mother's day get together at my house today took 3 attempts to call and order before they answered the phone and the lady who answered was so rude then I sent my son's to pick up the food they made chicken burritos when my son said that's not what we ordered the rude lady was yelling at him telling him we placed the order wrong um excuse me? After I repeated it to you 2xs and you repeated it back it was correct before I hung up! We spent $117 at your restaurant to be treated rudely and we come there 1 or 2xs a week for take out! Todays expirence ruined that I've never ever had such poor service here usually the staff and food is terrific but todays staff was completely out of line! If you can't be in a customer service with the right attitude you definitely are in the wrong...