Brunchaholics chester — Restaurant in Chester

Didn’t get to enjoy Mothers Day brunch as expected because of short staff. It was explained that there was a delay due to the business having a lot of UberEats orders but I think that’s poor management. If you’re short staffed as a popular business, it would’ve been better to focus on customers inside the business on such a popular holiday or only do takeout orders as to limit a large amount of people waiting while hangry, there being poor customer service, and the overall inconvenience. When entering the business my mother and I weren’t greeted but instead walked around lost to then be told there would be a thirty minute wait which we agreed to do if the wait was 30 minutes. After further conversations with other customers waiting, they explained that they were told the same wait time for their reservation and that they were still waiting and it had been over an hour for them. There were multiple tables without food and the one waiter we saw was being fed off customer plates which seemed unprofessional. The bartender told us a different story; stating that we had been seated; that it was just at the bar, and that our order should have been taken. We explained our order wasn’t taken and what the waiter said previously. Bartender confirmed closing time was 4. It had already gotten to or very close to 3:00pm and so many customers still had not been served and our order hadn’t been taken, so we left. Was really looking forward to supporting this business but basic improvements need to be done. The only part that was...

DO NOT WASTE YOUR TIME OR MONEY… Terrible just as others stated!!! We waited 2.5 hours place was not crowded it was 2 servers and one of them (Ours) was the hostess, working the bar, and running food from the kitchen… three parties walked out!!! The one server ran after her party who left because they didn’t pay for drinks they had while waiting about 2 hours. 3 of our party ordered the burnchaholic each received the meal at different times missing pieces of the order (meat and/or French toast) eggs were burnt, potatoes cold no seasoning, bacon crispy and cold. One of three came out 15-20 mins after others, French toast did not come out until 15-20mins after other food. Oh and we had to beg for salt, pepper, syrup, and ketchup felt like they ran out and had to run to the corner store for it!!! They did not apologize for poor service but added a 18% gratuity. We wasn’t even offered a comp drink or bread to nibble on as...

Save your time ! DO NOT COME HERE! long story short.. we waited 2 hours , we were a party of four and was brought out 3 forks 2 spoons and 1 napkin, waitress never check on us while we waited for 2hours, plastic champagne glasses and was told they only have 6 real glasses, we left after not being served .. the host told us not to worry about mimosas and understood why we wanted to leave, so we left.. the waitress followed us out telling us our food was coming which was a lie cause the host recently told us our food was no where near ready and that we at least had to pay for our mimosas but with service that bad why would i pay for an inconvenience! The host was very professional but as far as our server!! I was very disappointed.. this is a very poor establishment.. try Cherry hill it’s way better and...