Bernat's Polish Meat Products — Restaurant in Chicopee

Went there for the second time while on a business trip. One of the women behind the counter (the stary pryk wearing black leggings with the terrible attitude) took my order for a sandwich. I ordered a three meat sandwich which she made intentionally omitting two of the meats. When I told her that I wanted three meats on my sandwich her response was “You want three meats, really!” It was as if she didn’t realize that she was working in deli and sometimes people will actually combine meats together on their sandwich. It would not have been such a problem except she charged me for a three meat sandwich which was significantly more expensive. Also, she made an incredibly rude comment to her coworker about my wife and I in Polish not realizing that I am also Polish. You should have seen the look on her face when she took my credit card and realized that I am also Polish. Worse than all of that what she did was commit credit card fraud. I told her very plainly that I want three meats and she gave a verbal confirmation. So be very careful about doing business with these people. You might just get ripped off like...

First time visiting. Interesting selection of polish food. We bought several things, including 2 different types of pierogis, which were fabulous! Every worker, and there were several, was behind the deli counter cutting meat, etc. Nobody was at the grocery register. We stood behind a gentleman who waited 10 min for someone to pay attention to him. After he was rung up, instead of taking us who were next in line, the worker grabbed the groceries from the customer behind us. This happened twice until we pushed our stuff in front of who they were going to take next. None of it made sense, and it was quite rude. If there was a different process, they should tell you what it is. If it was a process to wait behind 10 people who were being served at the deli counter, that is ridiculous if you aren't buying anything at the deli. I would definitely return for the pierogis, but I hope for a better...

Went there today since it was rated very highly for its variety of good hams...took pictures of the hams for my boyfriend to look at since him and our daughter was at the parking lot. One of the sales lady asked if i need help and I informed her not at the moment and will inform her later but she keeps on following and staring at me like in any moment I’m gonna steal some of their products...lol! I didn’t feel good and I felt discriminated since I’m an asean looking woman and taking pictures of polish foods...I immediately left and told my boyfriend of my bad experience of their...