Ruggiero's Trattoria — Restaurant in City of Little Falls

I ordered takeout. The food was pretty good. Maybe a little overpriced but acceptable. My main problem is the service. It took 45 minutes to make two dinners (steak med-rare and salmon) for me and my wife, and one kids meal (hamburger) for my 5 year old. I was planning on giving my side spaghetti (which comes with my steak) to feed my 2 year old and of course they forgot it. They also packed the food in a box with a bad/broken side so 1/2 the fries for the hamburger fell out onto the ground outside. I called to tell them they forgot the spaghetti and the phone rang so many times it timed out and I got a Verizon error message (despite seeing 5+ employees but only one customer when I picked up my food). None of them picked up. I wait a few minutes and try to call again. Finally someone picks up... but they seem like they don't really understand and when they finally get it they offer to make the side if i come pick it up but I explain I can't drive back to pick it up while the majority of my food gets cold and one child gets fed but the other doesn't. I end up not getting it even though I paid for it and having to feed the 2 year old with food from everyone else's dinner. Paying to eat out shouldn't come with this much hassle, slow...

I've never ate here or used there services before today, and I never will again. I ordered a large pizza with wings and was told it would be $44+, and about 35 to forty minutes. After an hour I called to inquire about my order. I was told they got busy.... not my problem! Didn't even call me to update me. The daughter then the mother were the only two I talked to. Both were rude and didn't seem to care about me, my order, or even about customer service! We got busy...rudely! Not our fault. Excuses after excuses, and very very rude and obstinate. Refused to take any responsibility for the inconvenience and wouldn't even discount the order for being late and rude.First and last time I'll ever eat food from this establishment. Awful experience. Food cold when it got here, this whole experience was just...

My boyfriend and I ordered takeout on Sunday night. He got the chicken broccoli Alfredo, which was awesome, and the fried ravioli, which was a little chewy. I got the mozzarella sticks, which were great, and the open-faced ribeye sandwich, which was ok. The flavors were great, I loved that it was on garlic bread. Since it was an open-faced sandwich, I guess I expected the meat to be a little more chopped up and for the gristle to be removed. It was pretty difficult to eat because I had to remove the steak from the garlic bread to trim the gristle off, and with the mushrooms and onions on top, it was just kind of a mess. I would also recommend serving it with melted cheese or some au jus, because it was just a bit too dry! I would definitely return next time I’m in Little Falls; I’d just order a...