George's Pizza — Restaurant in City of Niagara Falls

After getting home with our food we realized we did not receive our whole order, living a half hour away we decided just to chalk it up.then the phone rang and it George’s calling to let us know that they Had made a mistake and they wanted to bring us the rest of our order delivered for free. we told them it was ok mistakes happen but they insisted on getting our food to us. So the delivery guy brings us our food and apologized up and down for the mess up. George’s Pizza and their staff went way out of their way and have the best customer service I have seen in a long time from a small pizza restaurant They should be commended for their above and beyond customer service and satisfaction. would truly recommend to anyone that wants to have the best chicken...

CHECK YOUR FOOD!!! I do not recommend. I ordered food a hour before pick up and was picking it up for my lunch and when I got there they gave my food away. The bigger blonde lady came off very nonchalant and very much take it or leave it at first saying that I need to call the app I used to purchased the food from and get a refund. The guy that was cooking offered me wings that he just made even tho they weren’t the best I was appreciative. Then the bigger blonde lady again reiterated I had to call the app I ordered from and I guess thought it would be compensation to give me two cold stale pieces of pizza. Yea this was my first and last time they seem to have an organization issue. Again Check...

Trying to give them a chance since I’m new to the falls , the first two times the food was gross , so I figured third times a charm , I went in to pick up a steak sub and had to say hello THREE TIMES (politely) to get the staff to acknowledge me while their backs were turned , an older man said “I’m so tired of customers “ I asked the woman there if I heard him correctly she said “yes you did” I took my debit card and left . Why would you be rude to someone who came in nicely and is attempting to spend money in there ? . Pathetic

Update: Owner George called me personally and apologized for the staff’s comments. Greatly appreciate the...