Mr. Hero — Restaurant in Cleveland

Last night's experience with the staff member taking orders was disappointing and regrettable. The staff member was rude, and their energy was poor, resulting in an overall rating of 0 out of 10 for both the establishment and the staff member's performance. Furthermore, due to a previous incident that almost led to a shootout, I intentionally avoid visiting the establishment. The guy said I speaking low I asked the woman could she hear me and she explained she could hear me just fine. I chose to keep my hard earned money and not spend it with people who displayed unprofessional and rude behavior. Food from people with bad energy lol...

I love Mr Hero, but the last time I was there it was terrible! We got the new waffle doodle sandwich and it was the worst thing I've ever eaten! The foam chicken it's made with made me never want to eat there again! But because I know that they make good food besides that gross waffle thing I'll be back. This location is in a gas station so it can get pretty crowded buy normally the food from here is pretty good. They tend to under cook the breaded .mushrooms tho. But they make a good roman burger so I'll stick with that from now on! Please stay away from the...

I have absolutely nothing bad at all to say about any mr hero i have been to and purchased food. The service is awesome and very fast I love their food especially their extra double loaded Philly cheese steak sub with a side of their waffle fries and 2 cups of extra cheese on the side its most definitely one of my favorites for sure..and the atmosphere itself has just a good aura all the way...