Samurai Dynasty — Restaurant in Cleveland

EDIT: Spoke with Samantha and really appreciate her rectifying the situation. My money is getting refunded. Really great customer service!

Wanted to try this place for the first time. I placed an order online at 5PM for ASAP pickup. Once the order was placed, the website gave me an estimated pick up time of 7PM. I tried calling the number listed on the order summary numerous times and each time the call was intentionally disconnected. Sometimes it would ring once before the call ended or sometimes twice. I then drive to the location on the website and the food truck isn’t there. I check my order online and the tracker for the order is gone and someone has marked the order...

On the menu it states 2 egg rolls for $2.50 so I ordered egg rolls and I only received one. When I asked about it, I was told they no longer give two egg rolls and they didn’t try to make it right. If you have 2 egg rolls posted then that’s what the customer should receive. Next, our food was very salty and the rice was hard. The menu states that the hibachi vegetables come with zucchini, carrots and onions…I received no carrots. I was very disappointed with the service and food. Very pricy for food I...

Great truck!!! Here is why…. they drove in the nasty rain to come out to Lake Wapusun RV Resort to serve the campers and all with a smile! Now the food!!! It was delicious, I couldn’t finish my teriyaki chicken. Great portions! The veggies in my TC were crisp -I don’t like soggy veggies. My husband got the wings & fries, egg rolls and chicken dumplings with yum yum sauce to dip all into and he stated that all was tasty and fresh!!!! great job...