Canelo's Mexican Grill and Bar — Restaurant in Clinton

I'm going to say this once. The food is great, however receiving that food is a different story. The customer service is lackluster at best and atrocious at its worst. The bathrooms are single sized and the place is always packed in the evening which means long waits if you need to go, or potentially being harassed with constant knocking when you're trying to relieve yourself; which is what happened to me. I had to go, but when I came back I found out they had given my table away. Good luck finding anyone to speak fluent English. The waiters can only seem to understand what you want by pointing to it on the menu. When I tried to speak to the manager about being harassed with constant knocking at the bathroom door and my table being given away he was very dismissive and insensitive to the problem. I told him after the bathroom incident I'd rather not stay if he got me another table, and he just blurted out not a second after I said that, "Then just leave." So yeah good food, but the worst customer service experience I've ever had at...

First of all food was really good. The 3 stars is for the service. Waiter was a little rude. Didn't bring items I asked for. After serving our meals, which he pretty roughly dropped in front of us, he left and never once came around to see how we were doing except for to drop off our ticket. No asking if we wanted dessert or refills, etc. My husband told him his burrito was really good and the waiter just looked at him and walked off. I had to get his attention 3 times to ask for things but he was certainly very attentive to the 3 young girls in the booth behind us. I finally asked for a Mt. Dew to go and he brought me a Sprite. Kind of summed up the whole serving experience.

**to answer owner's question: the waiter did not give us his name but he was medium height, stocky build with a bald head. We were there around 6pm on...

Sorry but my mother and I just didn't care for the food here. We had the chicken fajita enchiladas and what little chicken that was inside the enchilada looked like little giblets. Tiny, flavorless tidbits of chicken. Like something you would put in fried rice. Nothing at all like fajitas. So a flour tortilla with a little of these tidbits of chicken rolled up with cheese sauce on top. We asked the waitress if that was how they were supposed to be and she said yes. I told her that's not how fajita meat looks and she just walked away. Needless to say, we didn't eat it. Commented to the waitress that we didn't like it again but she didn't offer anything else and she didn't take it off the ticket either. We definitely won't be eating...