McDonald's — Restaurant in Coal Township

this is one of the worst for customer service. the other day I went through drive thru and they messed the order up but I let it go. I got a 20 piece nugget and they never asked what kind of sauce I wanted so I asked for bbq at the window and the woman was rude and just about threw it at me and slammed the window shut. no being this is the only one close to where I travel a lot I stop in anyway and I had taken my oldest kid there and so has my mom. she orders pays for her own stuff now that she is working, out of school and working full time. and the last few times we took her here they just ignore her and bypass her and take other peoples orders that just walk in even tho she has been standing there waiting. even 1 time she said something to them (what am I invisible) and the lady taking orders took the next 2 groups that came in even after my kid said something and then bagged their orders and someone else walked in and she took their order too. my daughter said F it I don't need your F...ing food that bad burger king is just down the road...

The worst McDonald's an racist I ever seen. My husband an I went there to pick up our kids happy meals. I'm white & my husband is Guatemalan . So we order our food ,get to the pick up window, there's a guy at the window with redish hair , it goes right above his shoulder an black cap on, Real thin. He's white as can be. Well he hands my husband the food an says Gracias , (which in Spanish that's thank you) . Do you know how rude that is and disrespectful??!? My husband clearly spoke English to you without trouble, why do you try an say Gracias ?? Your lucky he didn't pull you threw the window with your punk attitude. Don't say you were trying to be nice or any kind of b/s. Like what if he wasn't Spanish?? Disgusting McDonald's, this is why we...

Normally I don’t write reviews if they’re not 5 stars, BUT. Two separate times I went to this McDonald’s. TWO! I always get the same exact order. Two egg McMuffins, regular bacon, not the Canadian, and EXTRA CHEESE. Each time they have charged me .78 for this “extra cheese” I speak of. I get my order, drive out of the parking lot and down the road before opening my bag and realizing they didn’t put any cheese on my sandwiches. Both stinking times I asked for extra and got zero. Next time, if I ever come back to this location, I will ask them to hold the cheese, hoping I will get some. Now I gotta drive home and add my own cheese. The cheese makes the darn sandwhich people. I...