Kickin Chicken Mobile — Restaurant in Columbus

This was my experience, and an included “AITA?” Here’s what happened without my emotional bias as much as possible: I was getting my car done at Luke’s Auto and I wanted to eat a Subway sandwich I had gotten at campus for lunch. I looked for a close by restaurant to order something from and eat the sandwich I had where there was a table. This restaurant was next door. I entered and the guy working (by himself) greeted me and asked if I wanted a sample with some sprinkled small talk. I said yes. I thought why not? Maybe I’d come again if it’s good :) it was good! But I came for fries. I ordered waffle fries and I sat down to get my food ready to eat with the fries I bought. It’s a small place. The gentleman is now working on my order of fries said, “you shouldn’t eat that here” “Luke’s Auto would be DELIGHTED to have you eat in their lobby”“would you eat McDonalds at Wendys??” “Tacobell at McDonalds??” He was getting a bit passive aggressive in his tone, then continued, “that is culturally unacceptable to do that” referring to me bringing in a sandwich from a different restaurant. He gave me the fries and wished me a good day. I went in to get ranch which he said is a dollar, but gave it to me for free and asked me to spread the word.

So I’ll spread the word - with honesty from my perspective.

My reflection: Objectively, I understand where he is coming from as he’s a restaurant owner. I’m assuming it was the owner. My perspective is that since I ordered food from his establishment I am now a paying customer and have the right to enjoy my time in his restaurant. If he didn’t want me to eat a subway sandwich there is absolutely a better way to not make me, now a customer, feel terrible about what I was doing. If he said something like, “hey man, I’m a really small restaurant owner and I’d prefer you not eat a different restaurants food in my establishment.” I would have taken it so much easier and been understanding and actually maybe happy to leave. The way things played out, I became frustrated and even a bit resentful. I felt as if he started belittling my values and when we had different views, his was superior. My heart was racing in frustration as he wished me a good day and I choked up the same “have a nice day.”

It could have been the best chicken I’ve ever had or waffle fries, and I still don’t want to go there again. The chicken was very mid. If he had been chill or tactful about my bringing outside food, and left a positive experience with me, the food would’ve tased better, I would’ve been happier to eat there! This experience made me feel this guy is less concerned about customer relationships and is more concerned about his restaurant.

AITA? Maybe. I could have asked him before hand. I could have done a lot of things, but it is what it is.

I personally won’t be going again, even if I order takeout and don’t necessarily need to interact with that guy again.

*edited: I took this experience way too personally, I’m sure the owner is doing his best and is...

edit changed to 3 stars I havent eaten the food so review based on service

I ordered delivery off of their website at around 11am for delivery at 1pm. It said it would begin preparation at 1230. Great. I have lunch break from 1245 to 145. Fast forward to 1pm the tracker says it is still be prepared. Fast forward to 110pm it is still showing being prepared. I call the place and ask for eta, gentlemen apologizes and states it is a little outside of the delivery area, but he will make sure it still gets to me. Fast forward again to 130pm and i receive a call stating that they cant deliver , due to me being outside of the service area and now inhave 15 min left on lunch. I really wish they would've called me sooner maybe right when I placed it. Or keep your promise when I called and you said you would still deliver. Very...

I moved to the area several months ago from out of state and had been wanting to try out this restaurant for months. Today was finally my chance, but it turned out to be a major disappointment.

I was inquiring about my bone-in wings with I'm assuming the restaurant's owner. He was so rude and disrespectful. He even went so far as to asking me who told me that his restaurant sold bone-in wings. The conversation was completely ridiculous.

With the respect and dignity that I had for myself, I decided to leave this establishment. And I will never return.

The owner responded to my post, calling me a Karen because that was more politically correct than calling me the n-word.

Hate is real, but I know the name to which I...