Everyone knows that In-N-Out’s lines are always long. And sometimes they don’t move very quickly. That’s because their food is fresh and made to order. But there are those times when you can go and even though there is a long line, it moves steadily, so the wait isn’t that long. That’s why I try to go during those times. This was one of them. The guy taking my order was very friendly, and greeted me with a big smile. He repeated my order back to me perfectly, along with my order total. The guys at the next two windows were just as friendly. At the last window, as I was getting my order, he handed me my drink and as I began to place it in my cup holder, the lid popped off and I spilled almost half of the drink in my car. He immediately gave me napkins as I tried to give him back the cup. He told me keep the cup and gave me another drink for free. I’ve never had a bad experience there. And of course, the...
Read moreWho's idea was it to put the new guy taking orders for the drive-through? The poor kid didn't know what was in a number 1, gawd forbid ordering a number 2!
It's In-n-Out for X's sake (Hey the owners Christian's get over it...)
Hey it's In-n-Out it's really hard to mess it up, but you can make it better or worse!
And, they made it better, yes they did make it better! To combat rising prices due to accelerated costs of goods (cogs to us accountant & adjacent types) They made the Fries Perfectly!!! This is a very hard to master art form that only the very best fry cooks at In-n-Out are able to achieve. Due to this mastery they don't stay as fry cooks for long! They have moved up the chain somewhere. I mean it. It's like they're ghosted out of location as soon as they cook the fries perfectly. By perfectly, first if you don't know then you haven't had them, trust me...
Read moreSince this was a new store opening I was interested in seeing type of service and quality of food as well as employee racial, age and gender makeup. We purchase a #1 and #2 cheeseburger combo. I was surprised that the cheeseburger and fries were not hot. The wait time was not long so. As customary when you have fries you are tempted to taste at least one or two. Wow! the fries was bordering like warm/ cool. The burger patty was thin and lettuce was took tick and cold which I felt contributed to the burger being cool. The staffing need to before racially diverse as well as the age and gender group to reflect the surrounding community. I was happy to see so many young people working there though. Just a few kinks/construction criticism to work. Looking forward to the business serving...
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