Abbott's Frozen Custard — Restaurant in Concord

First time! I had a small vanilla with hot fudge and whipped cream. The frozen vanilla custard was very good, but I have limited experience with frozen custard. So, I’d like to try other companies to compare. The exteriors of the shoppes in this shopping complex are aesthetically very pleasing. This particular store on the inside comes across as amateurish, and it would benefit greatly from an investment. There are a few tables and a wall-mounted chalkboard for children to annoy adults with. On this first visit, three children spent my entire time dividing their time between slapping the chalkboard with erasers (see the cloud in your mind), “drawing” on the chalkboard, and running around the tables near the chalkboard. I concluded, sadly, their parents are missing, perhaps they’ve been abducted, because nothing else could explain how these children could be so disruptive and inappropriate in their parents’ presence. I didn’t get the kids’ names, but I will pray for their parents’ safe return to the family helm so they may...

Do not come here if you’re black. The owner is highly racist. She walked in disgusted seeing us inside celebrating a kids birthday that her employee told us we could do. When the owner walked in she asked us who told us we could be here and we stated her employee told us we could. Her response was “well why would you listen to a high schooler”. She screamed at us and told us we had to leave infront of our children and even said she would call the police. I’m in such shock I cannot believe this. I do not recommend this place I wish I would have read these reviews before we came. If you look through these reviews you will see the how the owner responds and it just shows you how combative she is. It breaks my heart that we still live in a world with such hateful people that are disgusted with us just because of the color of our skin. We were talked to...

This is a detailed review in both English and Spanish.

English

Visiting Abbott’s Frozen Custard was an experience akin to stepping into a slice of heaven. From the moment I walked through the doors, the sweet, enticing aroma of candy greeted me, setting the stage for what was to be an exceptional dessert experience. The custard I ordered seemed to have been sent straight from above, perfectly crafted to my specifications.

The service was outstanding; the lady who assisted me was incredibly sweet and patient. She took the time to explain every detail of the dessert process, from the ingredients to the preparation. Her knowledge of the flavors was impressive, and her willingness to delve into the specifics of my taste preferences made the experience truly personalized. She suggested the day’s special, Nacho Custard—a divine blend of coconut and vanilla, mixed with marshmallow and caramel. Opting for her recommendation, I was not disappointed. The combination was sublime, an absolute delight to the senses.

This visit to Abbott’s Custard was more than just a simple treat; it was a journey of culinary delight. The attention to detail, the quality of the custard, and the exceptional service went above and beyond my expectations. It’s a must-visit for anyone seeking a taste of paradise.

Spanish

Visitar Abbott’s Frozen Custard fue una experiencia comparable a entrar en un pedazo del cielo. Desde el momento en que crucé las puertas, el dulce y tentador aroma a caramelo me recibió, preparando el escenario para lo que sería una experiencia de postre excepcional. El helado que pedí parecía haber sido enviado directamente desde el cielo, perfectamente elaborado según mis especificaciones.

El servicio fue sobresaliente; la señora que me asistió fue increíblemente dulce y paciente. Se tomó el tiempo para explicar cada detalle del proceso del postre, desde los ingredientes hasta la preparación. Su conocimiento de los sabores era impresionante, y su disposición para profundizar en las especificaciones de mis preferencias de gusto hizo la experiencia verdaderamente personalizada. Sugirió la especialidad del día, el Custard Nacho—una mezcla divina de coco y vainilla, combinada con malvavisco y caramelo. Optando por su recomendación, no me decepcionó. La combinación fue sublime, un absoluto deleite para los sentidos.

Esta visita a Abbott’s Custard fue más que un simple capricho; fue un viaje de deleite culinario. La atención al detalle, la calidad del custard y el servicio excepcional superaron mis expectativas. Es una visita obligada para cualquiera que busque un sabor...