Pizza Flame — Restaurant in Coon Rapids

We love this place. We order from here frequently. We usually place an order for pick up. The reason for 3 stars however is the couple times we've ordered delivery including tonight, they've forgot an item we've ordered. The first time it was a slice of cake. Tonight they forgot to bring our 2 liter of cherry coke. They've gone back to get them each time and I understand accidents happen but the fact this has happened on 2 different occasions is pretty bad.

Edit

I love the food here but had to edit to a 1 star. We ordered delivery once again tonight (06/25/2025) and once again another item we ordered was forgotten. I normally wouldn't care as it was just a side of dipping sauce for $2.89 but this is now 3 different times this has happened.

Edit I believe it was pizza sauce I ordered and it was for my cheese toast that came with my spaghetti and meatballs. Order number 174659080 on 06/25. 3 spaghetti and meatballs. 1 with cheese toast and dipping sauce. 1 with just cheese toast. And 1 with just toast no cheese. A kids cheese pizza with black olives. Total came to $80.19 with the $2.89 dipping sauce and a 15% tip. It's no biggie because the receipt sent to my email doesn't show it so I cant...

My first and last time ordering here. I'm surprised at any 5 ratings in these reviews. Ordered delivery 12/10/17. Pizza was late 15 minutes with a 45 minute window provided to us. It was soggy. For the price they charge, the flavor was the most disgusting pizza we've had. I mean we eat pizza man, Carbone's,Sarpinos, Davannis, (Pizza Flames prices are similar) Even pizza hut or dominos now n then. This though? I don't know how this was pizza. It was small too. They didn't tell us whether we needed to order marinara for our garlic toast or not if we wanted. (We clearly were first time callers. They had to take our address)They forgot our salad we ordered. I called in and asked if they could also send some marinara with it. The woman on the phone gave me an attitude like I was an inconvenience to her. Sorry B*$#! It's not my fault is how that felt. What Happened to customer is always right? Especially when you clearly screwed up? We were extremely tempted to call in and complain due to all around disappointment. Instead we just chalk it up to a lesson learned because what's...

Read the reviews and decided to try these guys out as everyone was making them out as having the best pizza in the area (many reviews saying that their thin crust was the absolute best.) Well, the pizza was very meh! Ordered the House on thin crust. Very skimpy on the toppings except for the olives... it was LOADED with olives to the point that's all I could taste on most slices. I really like olives but I didn't order an olive pizza! Lol now, onto the thin crust that everyone was saying was the best. It was the worst part of the pizza. Very flimsy (soggy texture) and just very not appetizing. Sure, it would've been a decent crust had it had some sort of crunchy texture. Even then, I've had better thin crust from Dominos. Lol. For the price this was actually some of the worst pizza I've had in this area. (large pizza and an order of Lasagna for $35... also, the person who had the lasagna said the noodles were overcooked so just an overall not good 1st impression at all!) Not sure if I'll give them another chance especially with their prices for this very...