Donut Palace — Restaurant in Coppell

Sad to write this review as this used to be our favorite donut shop, just walking distance from us. We have taken our girls since they were of walking age. We would go every Saturday morning.

Unfortunately, in the last couple of months my family has experienced discrimination from both the owner and her staff. They are hesitant serving us, not sure if it’s due to us being mixed Latino/south Asian. When we come in they purposely skip over us, and kindness and respect is not shown. This is not a single incident, this has happened 6 or 7 times in a row.

I hope no other person in the community is experiencing this type of mistreatment, as Coppell is a very close knit community, honoring respect and fair treatment of it’s residents .

Wish this store the best, however we will be taking our business to the donut store across from CVS on MacArthur/Sandy Lake, driving distance now but no...

I visited Donut Palace on two separate occasions. The first time was alright, but the second time, which is now my last time, was not so good. They required a minimum of five dollars to use my card—who even carries one-dollar bills anymore? The donuts were okay, I'd give them three out of five for quality. What really ruined my experience was the chocolate milk, which cost $3.50 and tasted expired. It was horrible and ruined my whole experience. On the positive side, the store was clean, the donuts were cheap, and the staff was decent. Overall, I'd give it three out of ten. This is just my personal opinion, so don't take it too seriously, but it might not discourage you from...

Make sure if you send your child into this establishment alone, the money given is reflected in the change returned. A lady who supported this establishment for 2 years, recently was made out to be a liar regarding her daughter not receiving the correct change back from a purchase.

They even went as far as reviewing surveillance footage with customers waiting, only to amplify the situation further adding insult to her grievance.😡

Making a dollar shouldn't be more important than having some knowledge for the individuals, that make your business even possible to exist. A correction for the previous amount given her daughter, and an apology would have been more...