I usually donât post reviews but I feel like I have to mention this to future customers. My mother wanted donuts and insisted we went to this place because of the drive-thru. I was hesitant because Iâve had issues here before. We go anyways and order $15 worth of food including 3 small jalapeño kolaches. When we get the order everything is cold and I mentioned it and went on home. When I got home I took two bites (theyâre two bites anyways) and realized theyâre regular and not jalapeño. I drive all the way back up here to exchange these for what I ordered. She takes the two back and before she exchanges them she argues with me that I didnât order jalapeño and that I ordered regular. I told her my mother ordered a large regular and I ordered 3 small jalapeño ones. Initially she told me they had two sizes of the jalapeño small and regular which I mentioned back to her once she got sassy. She hands me two jalapeño kolaches back and I told her Iâm missing one and that I paid for 3. She then says âwell you already ate oneâ (like I said theyâre two bites so how am I supposed to know if theyâre what I ordered in two bites?? lol) and to price match because âthe jalapeño ones are more expensive anyways.â Save your time, gas, and money on some tasty warm donuts at Sonnyâs on...
   Read moreWill never order again. Based on other reviews and experience from other good morning Donuts stores around the town, I ordered custom Birthday donuts. First they are very expensive than their competitive ones and on top of that they are very small for $35 I paid. When asked - the lady argued on the below three main points as I already paid them a day before based on other google reviews.
Everything got expensive now a days and they need to accommodate with what they have.
She also told that the name I requested after the birthday sign is very long and is not fitting in their cardboard box they have. Never expected this as The order is for my daughterâs birthday.
Last things is very rude. The box costs $5 and she mentioned that I need to thank her that she did not charged extra for the cardboard box.
Honestly I would have went to one of those big franchises and got some better behavior. As these are owned by them and they have their regular customers so they donât care for new ones. Canât I expect some respect and friendly behavior as a normal human? People in and around Coppell, please consider other places if you are not their...
   Read moreI would never go there again I ordered about $14 worth of stuff with them including a Ice coffee and when I received it drunk some to make sure it was good and it wasn't so I asked could they make a different one that that was nasty I didn't like it. The lady told me she was gonna charge me again for another one when clearly I haven't left the store and she watched me take the sip of it. She laughed at me as if it was ok to try and recharge me for something I didn't like. I felt like she made me feel like I didn't want anything from of...
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