My recent visit to the Biltmore Brunch was an absolute masterpiece of culinary delight, and it wouldn't have been the same without the exceptional service provided by the triumphant trio of Rafael, Alba, and Eduardo. Their unwavering dedication to ensuring an unforgettable dining experience truly exceeded all expectations. From the moment we were warmly welcomed at the entrance, it was evident that we were in for a treat. Rafael, Alba, and Eduardo displayed an impeccable level of professionalism and attentiveness throughout our brunch. They worked seamlessly as a team, anticipating our needs and desires before we even had a chance to voice them. Rafael's charisma and knowledge of the brunch offerings were exceptional. He guided us through the menu with enthusiasm, sharing interesting tidbits about the chef's inspirations behind each dish. His recommendations were spot-on, and his passion for the culinary arts was contagious. Alba's charm and grace added a personal touch to our dining experience. She took the time to get to know us and engaged in delightful conversation, making us feel like we were dining with dear friends. Her attentiveness to every detail, from refilling our drinks promptly to ensuring our table was immaculate, was truly remarkable. Eduardo's precision and efficiency were equally praiseworthy. He orchestrated the seamless flow of dishes, ensuring that our courses arrived at the perfect intervals, allowing us to savor each delectable creation without feeling rushed. His quiet yet confident demeanor radiated professionalism. Together, this dynamic trio made our celebration at the Biltmore Brunch a cherished memory. Upon learning that we were commemorating a special occasion, they went above and beyond to make it truly memorable. A surprise dessert presentation with a personalized message left us touched and elated. The Biltmore Estate's enchanting ambiance, combined with the exceptional service from Rafael, Alba, and Eduardo, elevated our brunch to a realm of unparalleled elegance. Their dedication and passion for their craft set the gold standard for hospitality, making us feel like royalty throughout the entire dining experience. In conclusion, if you have the opportunity to partake in the Biltmore Brunch and be served by the incomparable trio of Rafael, Alba, and Eduardo, do not hesitate to embrace it. Their warmth, expertise, and genuine care for their guests ensure an experience beyond compare. Dining at the Biltmore Brunch with this exceptional team is an indulgence that will undoubtedly create treasured memories...
Read moreWe went to the BILTMORE for brunch and had the worst experience ever. This use to be my ultimate favorite brunch spot but this place has taken a tremendous turn for the worst. What a disappointment. We basically threw away our money at this establishment.
Where do I begin. We were a party of four and sat shortly after our reservation time of 2pm. We sat at the table for a little over 10 minutes before someone came to our table. Once the waiter came, we asked him for drinks and he instructed us to help ourselves to the buffet area, and stated he would only be able to get us drinks after the fact. Needles to say, we were baffled. We are the customer yet the waiter wanted to do dictate when and how we get our drinks. We went ahead and helped ourselves to the buffet.
This place use to have crab legs, caviar, a carving station with great meat selections, an entire area designated for breakfast and desserts. Now they only offer a selection of breakfast items. Plus 2, subpar a la carte items.
Upon our return to the table, our waiter took 15-20 minutes to come by. By now, we're close to finishing our underwhelming breakfast and still, not one drink. One of us had to get up and go find him and he explained to us that they sat two other tables of large parties for him across from where we were seated and he was having a hard time getting to us but that he'd be right with us. When he finally gets to our table, we order two bloody Mary's and two mimosas. The bloody Mary's were awful and we wanted to switch them for mimosas but by the time he came by again, we had finished the drink because our option was drink that or nothing. When we told him we didn't like the drink, he stated it was premixed. We placed our order for the a la carte items and more drinks. We opted for the lobster pasta, the corvina, and the short rib. The corvina was nice, the lobster was over cooked, and the short rib was dry.
I'm sorry but this is a $90 brunch and A LOT more is expected than what is offered. Especially, at the Biltmore. I can confidently say I will NEVER be back and it saddens me to say that because I...
Read moreAlthough I grew up with parents who disdained buffets and all-you-can-eat restaurants, being parents of three growing boys who collectively ate enough for another family of five they appreciated taking us to them occasionally. I loved them intensely. Their quality was never quite like that associated with the usual restaurants we frequented. The outright gluttony displayed by our fellow diners was appalling. As a kid, who cared? Six or seven plates was usually my limit. Now that I'm a grownup, I do not go to those kinds of restaurants, even on cruise ships. I was invited to a birthday party at the Sunday Brunch at the Biltmore. I knew it was expensive and featured seafood which was a-okay with me. When I sat down and thoroughly enjoyed each of my seven allotted plates, I was almost in heaven. I appreciated the fans that kept us comfortable outside. I REALLY appreciated Matthew, our server who was impeccable serving us our champagne and orange juice. The amazing things I ate were too numerous to describe here. Their caviar bar was amazing. They had a two giant pans filled with paella. The carvery had turkey, sirloin roast and the most amazing stuffed pork belly that blew my mind. Crispy outside, rich and flavorful meat inside. Their charcuterie items were outstanding including mortadella and soppressata. They had real stuffed grape leaves (dolmades!) and dozens of the best cheeses available. Their seafood table was half-covered with lobster tails, split and halved, halfway covered with BIG shrimp, small oysters and king crab legs. Amazing! They do have a pasta table with four different shapes and sauces, and a complete sushi bar with all of your favorite rolls. The dessert room, across the courtyard, had some of the most delicious chocolate sweets imaginable. Pots de creme. Truffles. They also made a wonderful coconut-rice pudding accented with coconut ice cream. Pure pleasure! Although I made an exception by going to THIS all-you-can-eat buffet, I would absolutely splurge at...
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