Whataburger — Restaurant in Corpus Christi

I went through the drive-thru about 9:45 p.m. close to 10 when the 10 manager came on duty the prior shift left her with a full drive-thru and people in the dining room she came in and within five minutes had everything taken care of sorry to say but the shift before her needs to be talked to they did nothing I sat at the drive-thru window for almost 10 minutes was never acknowledged until the relief manager came in and Jacob was the prior shift manager I don't know the name of the girl that relieved him but she needs to be recognized for all the work that she does because she got those orders out quick and she's always nice to her customers! I just think that something needs to be done about that you don't leave all those orders for your relieving manager as soon as she came in Jacob pulled his drawer and was getting ready to leave! I also went in earlier in the day and I find it ridiculous to have a little girl outside in the heat taking orders when there's not a car in the drive thru what is the menu board for I can understand if it's busy send someone out there they had no business and I don't believe she should have been out there in the heat with all the other employees we're inside joking around with the general manager while she's sweating away to know customers! I know this is a low-volume store but it should be ran just a tad bit better and I really want that graveyard manager to be recognized for what she does because she works hard! And if I have to I'll put another survey in with her name when I find out what her name is because she is a good employee especially with what...

LAST TIME I WILL EVER GO BACK 2 THAT STORE EVER I SWEAR, IM SRRY BUT HONESTLY THO, THE DRIVE THRU FEMALE WORKER WAS JUST RUDE, I USED 2 LIVE OUT HERE AWHILE BACK AROUND 5YRS AGO & JUST RECENTLY MOVED BACK INTO THIS AREA, BUT NOPE I RATHER DRIVIN TOWARDS THE WHATABURGER ON VIOLET ROAD BETWEEN THE FREEWAY & LEOPARD STREET NEXT 2 THE HEB OVER THERE!! THEY WERE JUST RUSHIN ME OUT OF THERE 4 ONE, ALSO ALREADY AS I SAID THE WINDOW CASHIER LADY WAS NOT ONLY RUDE, BUT MY FOOD & DRINK GOTTEN MESSED UP & LK SHE DIDN'T EVEN WANNA HEAR ABOUT MY ORDER, I MEAN I HAVE PERSONALLY WORKED 4 WHATABURGER MYSELF! NOT ONLY THAT BUT AS A PERSON WHO HAS ALOT OF EXPERIENCE IN THE FOOD INDUSTRY/ CUSTOMER SERVICE DEPT. & I HAPPEN 2 GO THERE OR ORDER FOOD ALOT FRM WHATABURGER, ( JUST NOT THAT CERTAIN STORE IN AWHILE, ) & TBH IDK WHAT SHE TOLD THE MANAGER ABOUT THE SITUATION GOIN ON BUT AS I EXPLAINED IT 2 HER WELL THE MANAGER I MEAN I WAS NOT TRYIN 2 TALK MEAN AT 1ST ABOUT THE WORKER BUT I LOOKED AT MY RECEIPT & LK DAMN•IT IF I PAID 4 IT, WHY NOT JUST GIVE ME THE DRINK SIZE & JUST FIX IT DONT TELL UR MANAGER SOMETHIN DIFFERENT THAN WHATS GOIN ON, I MEAN NOBODY IS PERFECT BUT YEAH ANYWAYZ AFTER TALKING W/ OTHERS SEEMS LK THEY R RUDE ALOT, MESS UP ORDERS ALOT 2, I WILL NOT BE...

First I have to say I enjoy Whataburger's burger. However last night the service was slow, the order missing six items( wb Jr. , Sliced jalapenos, whole jalapeno, a LG. Milk shake, a slice of cheese, a med. milk shake), plus I get up again to get new cup for milkshake that had a small leak. I finally start eating what I have been waiting for , a hot burger. Wrong hot grilled on a ice cold meat Patty. Now to top it off the doors were wedged open. Why you ask. It was super smoky inside boys were coughing as was I. We just left. If this would my first time I would never go back. However I know management has dropped the ball on that day. That is the day mangement needs to do table touching. Even at a fast food place. The table the left right before us was talking bad I spoke in defense of Whataburger. Whataburger owner let you mangers be held accountable. Don't fire but teach them. Even one day can leave a bad taste...