Whataburger — Restaurant in Corpus Christi

I go to Whataburger often. Normally love it. Yesterday, not so much. Reasonable wait time for food considering i ordered sandwiches plain. When I got the food, they came with sauces on them. I always check before biting and noticed sandwiches and drove back through. Told young lady they were supposed to be plain. Ive never had an issue at any other whataburger by saying plain but after she grabbed sandwich...it went downhill. Out pops out what seemed to be a supervisor and wanted to educate me that I'm supposed to order plain and dry. Told her never had an issue before at a whataburger. She insisted that it is a whataburger thing and that I need to specify dry and plain. After a small back and forth and her trying to think it was my first rodeo [been in restaurant business for 30 years] and the short version, trying to put me in my place, asked her just to stop and just fix it. Asked her if im supposed to say plain and sry then why didn it give instructions on using t h at verbiage on sign, better yet, having your order taker ask the clarifying questions just to make sure.Worst service ever and if this keeps up...no more whataburger here. No more customers will go if they are treated this way. Nevermind hr giggles from them as she was handing me my order as she was looking at her supervisor. Icing on the cake. Worst whataburger ever, and I do hope this is ready by management so they can teach the team how to deal...

My cashier at the drive thru didn't seem very competent or friendly. There was one car there when I got there and one car eventually pulled up behind me. Dining room wasn't even open. Not like it was even busy.

Luckily, I noticed that she didn't put my two milks in the bag. Then she thought it would be a good idea to close out the order before I could scan my barcode to get credit.

When I asked about scanning my barcode, I was told it was too late and there was nothing that could be done.

Well, I'll see about that. I plan on getting my credit. I usually don't remember or my boyfriend goes and he only has a flip phone, so I was really looking forward to finally getting some credit for my visit. Second visit that day btw. My BF went the first time and we didn't get credit for it due to his lack of a smartphone.

Here's a tip: when a customer places a mobile order, that means that they have a smartphone and an account. More than likely, they are going to want to scan the barcode to get credit. I also think it would be a good idea if mobile orders just automatically got the credit. Maybe try what ChicFilA does and let people enter their receipt information on the app to get credit for the visit after the fact.

I'm going to look into getting my credit. The food was okay, but the service and lack of credit for the visit really ruined the...

Been a customer since 11 years old 1973. Started working for whataburger at 16 years old my first summer job used money earned to buy engagement and wedding bands for my future wife long wait until 20 years old it was wonderful learning how to make a whataburger to the customers order memorise the menu use cash register be an outstanding team member. Store with top sales.meet all people in community with a smile on their faces and full of good fast very fast food. The dinning room was family styled booth. Whataburger Store #2. I am still very loyal to the flying W orange and white bigger and better menu now more to offer drive tru was new back then drive inn was before my start i was a original A frame #2 store customer then to two modern stores including present-day site. I LOVE YOU whataburger thanks for all you taught me.i am a wiser man at 56yrs old now. Family owned and operated congratulations keep on growing your the best of best corpus christi caller times award winner many times the city your adopted family. Try my favorite 7 meats 7 cheeses three chicken strips extra vegetables with small french fries everything put neatly inside a toasted buns on both sides now that a Mr. Whataburger from the KING of burgers makers freddie eugene king now named SIRFREDERICKVON USA...