McDonald's — Restaurant in Cottleville

Editing previous review - I really don't like to leave negative reviews but when the same error keeps repeating, it's time to address it. I am at this location a couple times a week. It's conveniently located near home and school. Apparently, I am the only customer in St. Charles County who drinks coffee all day. The last 3 times I have ordered coffee it is either lukewarm or even cold. The first time I informed a worker that it was cold. He complained, yes complained, that it would take another 5 minutes to make fresh. I didn't want to hold up the line so I said no, thanks and left. I attempted to order a coffee just last Friday, but the order taker rushed through the ordering, gave a total and cleared the screen before I had a chance to look (I was looking at flavored coffees, which I don't normally drink so I didn't know what choices were there.) Then today, I stopped in again for drinks for my family, and ordered a coffee, headed back out. Coffee was lukewarm. So I guess the answer is I won't be going back to this location, and if you're looking for an afternoon coffee, this isn't where...

This is a one time problem I go to this location (Knoust and Motherhead road ) many times a month and am usually very happy with both quality and service. This time however I tried to use one of those buy one get one free coupons from the receipt and I got a breakfast sandwich mix and both the manager and server denied my choice and use of the coupon. They said it was only for the exact same item, and they are right, but I ordered the McMuffin and a biscuit that is twice as expensive as the McMuffin and only asked for the lower price one for free... This is both rediculas and foolish as I was spending more money with the biscuit than with the cheaper McMuffin, and the manager after I explained all this decided she would rather not sell me the food. I left and went to the McDonald's down the street and they happily gave me the EXACT SAME MEAL I ASKED FOR FROM THIS MCDONALD'S, on Knoust and mother head road. Shame on them! That McDonald's should train their own managers better, it's an easy choice to go elsewhereand...

Breakfast burritos were recycled, old and over-microwaved...wrapper was melted into the flour tortilla...beyond edible. Manager working drive through was very rude...after I placed my order the screen flashed the wrong order. She gave me my total and told me to pull ahead. I informed her that my order is wrong. She snapped back at me through the speaker saying the order on the screen is for a mobile order (in an intolerant tone). When I opened my pack of cookies they were smashed into about a dozen pieces...I’m assuming she smashed them to put me in my place. Never...