We ordered and waited for our food in a plethora of flies swarming around us. We received our food and while the waitress was still there I took a bite and I immediately had to use my napkin to spit it out. I apologized and pushed my food towards the end of the table to the waitress and said I can’t eat that. I’m sorry. When we went to pay they wanted to charge me for food I did NOT touch. They talked in Spanish and I asked them to please talk to where I could understand, since this involved me. The cashier was very rude and said “I’m not paying for it, and we are just gonna throw it out.” She then called the manager up to the “restaurant” and I had to wait 20 minutes to further explain the situation. She ended up copping the food especially with the pictures I had of flies all over the food.
This place was DIRTY. The light fixtures, walls, etc all had years of thick dust that resembled lint from a dryer it was so thick.
I ordered a Dr Pepper and I got a can and was told that each time I needed a “refill” it would be another can and another charge.
I grew up going to this establishment and it has been years since I’ve been there. As I walked in I can remember going with my Pawpaw and memories came flooding back, but that soon ended.
This is not a true Chinese restaurant and I would avoid it...
Read moreFood was mediocre. My crab meat was cold in the middle. Didn't eat my dish. Tried to return the dish and was told I'd be charged for half of it. I told them I wouldn't be paying for any of it since I didn't eat it. I would pay for everything else tho. Told me there's nothing they can do the owner is in CHINA so they have no management available. Explained I work in the restaurant industry and ik how things work. Once again stated i will not be paying for this dish. Idc if they have to call the owner in China and Explain it to them. They then accused me of eating all the shrimp on the plate. Which I didn't. I had eaten one and it tasted like they grabbed it from a pond. Just gross. Tried guilt tripping me by saying if I dont pay for it. the girl working the counter would be required to pay for it. All while kids are running around banging on windows right next to my table. 1st time ever in this place and will never return. Bad food, bad environment, bad customer service. Even when I 1st told her my dish was cold she just stared at me from across the room and walked away. Like manners...
Read moreHow the mighty are fallen. Have been eating here for over a decade. The quality and portions have been declining for about two years.
On our last EVER visit we were seated promptly and told our waitress would be right with us. They had one other couple at a table and a man in front awaiting his to go order. Our waitress was at a table folding napkins with utensils. Although she had a huge amount done she made us wait more than fifteen minutes! We were in plain sight of her.
We were ordering dinner for two special, our go to regular. In spite of my item being under the amount allowed she told me no, we won't allow it. I politely showed her the menu prices and wording. Still refused. We asked for a manager. She said there wasn't one. Someone in charge? No she said! We told her we would go somewhere else and never come back.
We'd never seen her before and we ate there two or three times a month. She was very young. She didn't even say a word as we left.
Robert has given up on his business. Rest in peace chips an...
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