I was going to the Dalton location for a VERY long time, but have now chosen to find a new sandwich shop. Every other employee I have ever encountered has been excellent and friendly, but there are 2 older women working here that I encountered only every once in a while, that are just plain rude and have finally driven my business away. If you do go and see a short old white haired woman and/or a beast of a 'woman' with dark hair and prison looking tattoos, just turn back around and find something else to eat. They skimp on ingredients, ring up higher prices than everyone else does, and when you dare to mention anything about it, they immediately start shouting and being condescending, like you're just supposed to accept whatever add-on they choose to ring up and keep quiet about it, or take their attitude without talking back to them. They also love to tell everyone that questions them about anything, about how long they've been there, and they "run the place". I've let things go many times, but I just don't feel like excusing the behavior and tactics any longer. I've also witnessed the same behavior to other customers a few times (and there are other reviews about these 2, so it's not just me). It's really too bad because the subs are really good and (I felt) worth the little extra you pay over another chain. All added up over the years, we literally spent over $1,000 at this place on subs, so hopefully if enough people get fed up...