We've visited this place four or five times. The coffee and food aren't terrible, and if we were one of the hungry hikers taking a break from the Appalachian Trail to grab some civilized grub here, the particularly bitter, dark roast espresso (much more burnt-tasting than ordinary espresso), consistently overcooked contents of the breakfast wraps, and gruff and indifferent service would be a welcome break from trail and camping fare. Clearly that is the case since you will see his cafe crowded with hikers on a regular basis.
But we've decided not to come here anymore. The reasons all center around the lack of service or even the vaguest intent to provide us with what we order. To watch how drinks and food are made (which you can, as most of the food prep is all done just behind the register) is to receive obvious confirmation that the staff doesn't care what you order (requested variations just don't happen), they don't care about the food they are preparing for you (sloppy and haphazard slapping together of ingredients is the norm), they don't care what you think about that (no eye contact, no conversation with you even if you initiate it, no deviation from their unhappy work habits), and they really don't seem to care about having a job at all. In fact, it seems the mantra in these cafe staff goes something like: "We're very unhappy people, we're unhappy to be here, and we aren't happy that we have to deal with you at all."
But again, we've only been to this cafe four or five times, so perhaps we just have consistently bad timing...?
In any case, there was one time we came here (and only one) when the food was actually pretty decent and the staff was a bit friendlier, but on that occasion we made the mistake of sitting at a table in between two patrons -- seated at opposite sides of the room -- who were yelling a private conversation of their opinions at each other across the dining area. We thought it would just be a brief exchange, but they persisted yelling and laughing and carrying on for a full twenty minutes as we waited for our food and then tried to eat it in peace. But again, the food and drinks were better on that visit...it's just the patrons whose uncouth, rude holding forth made it difficult to enjoy.
In any case, we are secretly hoping that someone will open a cafe in Dalton who actually cares about their food and about their customers. Just a little bit. That would be really nice, and we would definitely give that cafe all of...
Read moreTraveling through Visiting with Relative's earlier today Labor Day 2022 I Stopped for a Coffee Recommendation from family, I Must Stop try Juice &Javas Coffee Good Coffee” As I walked in the counter to order was directly in front me ,I stepped aside ,looked around for a 1/2 min I Was Asked immediately Are you Ready Really Rudely I wasn’t as I had stepped aside a little more asked if I could have a min Then I asked if the coffee shop offered WiFi password I Was told its UP there Rudely then the counter lady was helping 3 people at this point I sat as there is no room to wait behind those 3 people was the door to enter the lady /Worker on the grill making sandwiches Rudely Say to Me You Can’t sit a Just use the WiFi my rep ply was I Plan to Order I stepped up ordered my coffee A sat down at a table The women who Rudely stated you can’t stay here just for the WiFi really does not have Good Customer service skills Do all your Customers Get Spoken to So Rudely as I sat a drank my coffee writing this review on the CoffeeBeans661 WiFi Not A Friendly Coffee Shop Very Rude Worker's women with the red shirt was So Rude I Will Not Recommend...
Read moreBeing close by we choose this over a chain option. We bought chicken Caesar wraps this time . First, the person who answered the phone answered grudgingly as if they did not want to do their job. We ordered for pickup. Nowhere on the menu does it say that it is grilled in a panini press?. If I had known this I would never have ordered the chicken Caesar. This being said the reasons why are as follows:
I don't want my lettuce or other vegetables cooked if I'm getting a salad that's put into a wrap. The chicken was cooked perfectly. That's the only plus side. The wrap was mushy and there was not enough dressing. I actually think they forgot to put dressing because there was no house made croutons and there was no house grated cheese either. The lettuce wilted from the heat of the press and the cucumber is extremely soggy from the heat and made it watery.
Truly a disappointment when it comes to...
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