Just finished our first order from the West location. Meat deluxe: the sausage is definitely not beef; however, it tastes more like sausage casing than meat. The Canadian bacon didn't have much taste, mostly smothered by the smell of the sausage. The pepperoni was good, but tasted similar to store bought. Mediocre cheese that had a rubbery texture which interfered with trying to eat it; as it cool it congealed very unappealingly. Three topping veggies, no cheese: the veggies were chopped so small, it was impossible to discern one taste from another. The toppings also slid across the pizza leaving patches without toppings, particular where bubbles had formed in the crust. The sauce by itself was average, but with all the seasonings dumped on it, we could barely taste anything. After a few slices, I could feel heat building, not something I personally enjoy of my pizza. The dough had a misplaced sweetness to it, got soggy from the sauce, and the crust was disappointing. It didn't puff up as expected with properly formed and slapped dough. In conclusion: we definitely aren't saving it for leftovers and won't be ordering again. I know this place gets a lot of positive reviews, but we felt it was necessary to address these issues. P.S. I worked at Papa Johns for a total of four years, I know...
Read moreI've ordered many times from Uncle BIll's through DoorDash and actually think it's the best pizza in the QC. I've always been able to get a five topping pizza (pepperoni, green olives, jalapenos, sausage, sauerkraut). Tonight I was ordering and it wouldn't let me add a fifth topping anymore. I figured, it'd be easy for me to call them, pay an extra $3 to $5 and get them to add the sauerkraut.
So after putting in my order for ~$50 of food, I call and make what I thought was a simple request. The guy on the phone sounded annoyed and just said "There's no way for us to do that." I simply said, "umm, ok", hung up and cancelled my Doordash order. I don't think it was impossible for them to charge me $5 over the phone (maybe they can't take cards?) but for some reason it was.
I'm not Karen and I'm not entitled to 5 toppings on my pizza, but if I'm paying this much, there's no use getting it without the toppings I want. I just think it's a stupid thing to tell a regular customer they can no longer get the pizza that made them love your restaurant. I was really looking forward to getting Uncle Bill's tonight too. I'm always telling people Uncle Bill's is the best pizza in the QC. Too bad I'm not as impressed with the...
Read moreI called previously on a different day to see if they deliver to where I live. I used to be a regular customer when I lived right by Uncle Bills and it was sounding good. I called to order for delivery at 4:21 pm 1/18/20 and a was told that they do not deliver here. That is fine. However the man was really rude and snotty and I told him an employee there had informed me they deliver here when I called a different day. He said no one there at any previous time told me that. I asked him if he was calling me a liar and he said I was a liar. I asked his name and he said all disrespectfully what's your name....He told me his name was Mike. There is no need to be that disrespectful to someone and rude. One star only because the pizza is good. But after being talked to that way there is no way I would order for carryout or ever again. He had anger in his voice. That is how you...
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