KFC — Restaurant in Dayton

No. No. No. This KFC is very very very petty and do Not care for the customer. This KFC closes at 10:30 p.m. from what is posted. I came to the drive through at 9:30 p.m. and ordered only a Large Mash potato and gravy.. that's it. A large mashed potato and gravy supposed to be in two separate containers but they gave me mine in one. The mashed potato portion was about half a cup covered with might be the same amount of gravy. I was charged the full price for a large mashed potato and gravy on my card but wasn't given a receipt. I questioned the cashier saying "I ordered the large mashed potato and gravy"? The cashier replied, "that's the largest mashed potato and gravy we got" turned around and started laughing to the other employees in the kitchen saying 😅, "he said he ordered a large mashed potato and gravy, then I told him that's the largest we got".Yes, I was late and got deducted for being late, but when I finally got the chance to eat, I only had a scoop of mashed potatoes and gravy. The last photo in this series is larg mash and gravy from two different KFC's compared to KFC 3rd...

I absolutely did NOT want to give this location any stars. Unfortunately, at least one star is needed to leave a comment. Just a heads up, if you do not want to be disappointed with the your food and the customer service or lack there of. Don't bother giving yourself a headache! If the Colonel had to come back and re-train some of the employees at this location I think he would probably still choose death. The hatefulness and carelessness of the employees is enough to ask, When did KFC stop doing chicken right!? It's really sad when you have to travel 20-30 minutes to get a decent meal that is 1. Served without an attitude. 2. Served with the proper portions. 3. Served by someone who appreciates their job. 4. Served with condiments, napkins and plastic ware. and 5. Served by employees who don't utter the words..."Now what is he/she complaining about?" If the customer is complaining, 7 times out of 10 it's something that can simply be corrected by the employee or management. I know some people do not have a choice or means of going to other KFC locations, this one...

So about a month ago came to this location and when we got home the food was so ridiculous that corporate sent me a voucher. Well got the voucher and road the bus down here to dine in and check the place out. The inside of this store is honestly the best looking fast food restaurant I have ever seen, which is the only good part about this location. The food was medoker at best and the service was horrible the girl that took our orders seemed like she was miserable and when she seen the voucher went and got her manager when he came out my wife said hello to him and he didn't respond just looked at me and rudely said you can't get no change from this. I'm glad he let us know seeing as how we only spent half of the voucher but the lack of hospitality and the rudeness was outrageous, personally was kinda offended if the staff was a little nicer or at least acted as such this location would be amazing. Unfortunately I will not be returning to this location...