I recently ate here and had a bad experience with a server. This used to be a favorite of mine but I just don’t appreciate the lack of communication within the restaurant.

I had a server take my drink order, a different server take my food order and was not spoken to until the food was delivered.

When we tried to order a second drink we were told by our server who initially greeted us when we sat was that she “doesn’t take drink orders- the bar does”. She had a really pointed and nasty reaction.

The interaction was so uncomfortable.. the person I was with immediately apologized and the server ignored her and walked away.

Although yes- I know as an ex waitress the food runners generally don’t take orders.. i also know the next step would be for the food runner just to track down the ACTUAL server to put it in the POS. If it was the expectation to walk up to the bar and place drink orders I would have done that to. But I’ve been eating here for years and they have never asked me to do that.

We had been served by 3+ people and the person I was eating with is visually impaired. All the servers had long, dark hair and I had already explained that we were being served by different people and not to be confused throughout the meal.

The drink that we were then served after the awkward interaction was a “Moscow mule” that was entirely ginger beer.

At that point the miscommunication had gotten so out of hand there was no point in asking for a refund. We just paid (and tipped because we’re not monsters) and left. Never coming back 👍🏼

Response to the owner: the person who was rude ran us our drinks. Unless the staff is allowing the 15 year old food runner to illegally run drinks?