Jet's Pizza — Restaurant in Dexter

Updating my review from 2 starts to 5 stars. The owner called me and was super great. He offered to refund our order. I feel bad that he felt he had to appologize for someone else's uncontrolled behavior, but he did. As an owner, I understand his position. Honestly, never have had this experience here which is why I was taken back by it. We will continue to order from here in the future! 😊

We have never had an issue here. Always been great food and service. There was an issue with our delivery and we never received our food. The girl I initially spoke with was really nice. She went and got what I assume was a manager to help her. The manager got on the phone and right off the get go she was so rude. Now, everyone is understaffed and overworked. I get it, but she came on the phone with a horrible attitude. She said they were "slammed" and would not be remaking my food or giving me a credit. I was shocked. So, no food and, until the very end of her ranting and raving about how busy they are, finally agreed to give me a refund. I hope she was just having a bad day. I am very reluctant to order...

On 8/10/23 I order a medium pizza and bread sticks and chicken . I place my order over the phone and once the transaction was completed I locked my card as usual. So to remind you I'm on the phone having important phone calls. And I finally finished my calls and listen to my voice message and I had numerous of disrespectful voice messages I wish I can post the tasteless messages from the store manager, And makes threats and send another person to my house that didn't deliver my foodto my house to knock and ringing my doorbell Saying they tried to called me, again I'm on a conference call making threats on my voice mail..these people are not professional and disrespectful, are very tastelessness And you don't know why I haven't answered. I wouldn't had an issue until I heard them voicemails now we have a bigger problem I do work and have a better job then you.. jets pizza in Dexter mi is so unprofessional and tasteless and rude, disrespectful and I Don't recommend no one ordering from here

me with...

There is NOTHING better than a Detroit Style Deep Dish from Jet's! The crust at Jet's is always without a doubt the best pizza crust in MI.

They have plenty of options for vegetarians and The Veggie is my go-to because it comes with all of my favorite toppings.

We like to do family pizza night on Fridays so we go with Jets when we do. I have a couple family members that are Gluten Free and are always satisfied with the Gluten Free Pizza Crust to the point where they refuse to order from anywhere else.

I'm getting hungry just writing this review!

Excellent customer service and everyone there is very friendly.

Also, there is something special about that Jet's Ranch Dipping Sauce so I highly recommend getting that...