Pizza Hut — Restaurant in Diamondville

Very poor service! I waited at least 10 minutes to be seated, even though there were empty tables. My order was taken pretty fast, once I was seated. I ordered a personal pan pizza, beef taco. When the waiter brought the pizza, he told me they were out of salsa. Seriously? What's a taco pizza without salsa? I ordered a chocolate chip cookie to go, was told it would take 10-15 minutes. I paid my bill about 10 or so minutes later and stood waiting for my order. 15 minutes later, I said something. The guy who was cutting the baked pizzas and placing them in their boxes looked at me funny, then reached over and picked up my order. It had been sitting on the warming shelf all the time, along with other orders!!! Was I mad! As I stood there waiting, I watched the flow of work. So unorganized! The phone rang endlessly, often without being answered. This is the WORST Pizza Hut I've ever been at! Looking at the other reviews, I can see...

The Pizza Hut website's "Contact us" is not working so I will post a review here in hopes that the employees get the recognition they deserve.

This is for Shelby and the rest of the staff working at the Diamondville, WY store on June 2, 2020. We called to place an order for two pizzas and wings just before closing. I assumed they would be annoyed because it was late and looking forward to going home. But Shelby was very polite and happy over the phone. When we got there after closing (so sorry) they were still all smiles. I wanted to thank them and make sure they were recognized for their exceptional customer service, even when the customer isn't the greatest! Thanks again and keep on...

The Pizza Hut in Diamondville, WY is a hot mess right now. Half of the staff quit including the manager so we now have half the service. We ordered The Edge pizza (supposed to be cut into squares) that looked like it was sliced by the Ninja Turtles. Most pieces were bite-size. The employees were unsupervised troublesome teenagers. Friendly? Yes. Poor work ethic and quality of food? YES!! Please, someone, help restore our Pizza Hut to what it once was... a top notch place to enjoy a great meal and dining experience. PS. The food at the local grocery store deli has improved since that is where the Pizza Hut...