Jimmy John's — Restaurant in Dixon Township

Foods good from this location but the last time I ordered from there and had it delivered was not so good. The paper bag with my sandwich in it smelled so strong of cigarette smoke I kinda lost my appetite. I threw the bag away and said whatever, doesn't hurt the sandwich I guess. But then I kept smelling it, and realized the smoke smell was literally on the paper drink cup too. They need to tell their delivery drivers that smoking isn't allowed while they got peoples food in the car. Or maybe have their delivery drivers put the food in like a bag kind of like other delivery restaurants...

I am a super fan of Jimmy John’s however, very disappointed in my last two deliveries. Two weeks in a row, food was delivered smelling of cigarette smoke. The bag, wrapping of sandwiches, and paper cups—all reeked of smoke. After the first delivery, manager was very apologetic & sent new food. After the second occurrence, staff/manager seemed very annoyed with us & demanded the old food back. Delivery drivers should not be allowed to smoke while delivering food!! People don’t find food that smells of smoke appetizing, especially if you don’t...

The food is good only when they get my order correct. Everytime I freaking order from this place I specifically say”JUST turkey,cheese, and bacon” because I am allergic to everything else. I need better service because seeing my friends eat without me makes me hungry, then I have to wait another long minute for my food to arrive for the second time. I would also like your delivery employees to carry a good amount of cash so they can pay me back the exact amount, I’m not rich I need my exact money back. Not 4 dollars...