Church's Texas Chicken — Restaurant in Donna

Assistant manager came after my elderly father and nephew after they asked about a coupon that they had. They had asked for white meat and It didn’t specify that white meat was excluded or in fine print. She proceeded to yell & berate them in front of other customers. Maybe this type of behavior is acceptable where she lives, but never should that be allowed in public. A complaint was filed with corporate & management has not made an effort to make things right. No apology, nothing! Food was below average. Thank goodness for Popeyes Kitchen. Went there and had no issues. Chicken was spicy white, well done & most importantly, true customer service. That female manager is hurting your business, if you care at all....

This restaurant needs major help. The service is sad. They don't give napkins, ketchup, etc., nothing you may need; just the box of chicken. Most of the time they run out of white meat and you have to wait 20 minutes for them to prepare it and cook it and have it ready for you. If you go to any other Church's restaurant the chicken is crispy, hot, not greasy, but in Donna, Texas it's just the opposite and after you buy it you wish you had gone to another nearby town to get it... I have friends who have gotten home and they don't even have...

We have eaten here three times and not one single time was the chicken worth eating. The first two times we ordered mixed chicken and it was so dry you had to put catsup or something on it to make it even edible. Last night we got a order of dark meat because we figured maybe we were safer that way. Wrong. It was burned beyond recognition you can hardly eat it it had hardly any meat and it was all burned crust. For the amount they charge this is totally ridiculous last time I...