The Little Coffee Bean — Restaurant in Douglas

Nice little coffee shop in a quaint New England town. Staff is friendly and attentive, had one of the best breakfast sandwiches in recent memory - no Dunkin Donuts premade manufactured stuff here. The coffee is hot and delicious - I drink it black so am a pretty good judge. The only comment I would make is in an effort to keep the flow going - move the pump pots to a location where customers can help themselves and add their own cream, milk and sugar, honey etc. Sell patrons the cup and let them have at it. The "is this enough milk?, cream?, sugar?" while tilting the cup to the customer is ridiculous and slows down the flow, keeping people standing in line who could be getting their own coffee ready while waiting for sandwiches etc. There is ample room and the turnover would likely double making it much more profitable. Standing there while 4 people fall over themselves mixing coffees and asking the above referenced questions makes no...

I'm very disappointed with this local coffee shop. I just moved here looking for a mom and pop.coffee shop or café I could support instead of Dunkin. They serve coffee that comes in packets ( I can order the blueberry cobbler from two brothers on Amazon, which maybe they do! ). They don't carry any syrups to adjust the flavor of the coffee, they put so much RAW sugar at the bottom iced with out melting with hot to container the first sip of raw choke you out when your not expecting it sugar. Lastly there was so much ice you could not even stir it at all. I loathe dunking because they put so much cream and crud in and then never get your order right that I'd go there before here. For premium coffee prices this place is absolutely not worth the money...

Horrible customer service from the owner. Item costed $5.50. I asked for a little cream cheese it went to $7.95. When I asked she respond with attitude and told me immediately I was wrong. I could have bought a package of cream cheese my self for that price difference. That's a fast way to lose a customer if...