Brickhouse Pizza Dracut — Restaurant in Dracut

If you like sugar in your marinara look no further, this is your spot. Ordered through google while they were open and got told that they were closing even though I ordered it 45 mins before I got there to pick it up. They somehow didn’t “see” the order. I asked for my money back and they said I’ll get a refund instead through google but that obliviously didn’t sit well with me cuz I was SOL. My girlfriend persisted we still try it out 3 days later regardless of what happened. In short it was not all that. The customer service was not great, the pizza is too expensive, and the sauce is too sweet. Good char on the crust though (1 star for that). Better off going down the road to a different spot like Brothers Pizza where I paid $13 for a large 16” pepperoni and it was...

Love the food but terrible customer service. Just ordered delivery and it’s the third time in a row they got the order wrong. I ordered a salad without cheese and repeated the on the phone twice and the girl repeated it back at the end. Delivery took an hour and the order came with cheese. I called and asked for a refund since I won’t be eating what they gave me and they said no. Offered to bring me a new dinner but at 7pm I did not want to wait another hour for dinner. The manger believed his employee who said I never said no cheese. What ever happened to the customer being right and to good customer service. Won’t be returning. Sick of them getting easy orders...

🌟 5 Stars – Our Go-To Weekend Favorite! 🌟

Every weekend, I order lunch from Brickhouse Pizza for the crew working in our yard and for my family—and every single time, we’re impressed! Whether it’s their delicious pizza, hearty sandwiches, or the friendly, hard-working team behind the counter, Brickhouse never disappoints.

The food is always fresh, flavorful, and made with care. You can tell they take pride in what they do, and it shows. Picking up the order is always a pleasant experience—the staff is warm, efficient, and just genuinely great people.

We’re so grateful to have a local spot like this that we can count on week after week....