Pickle-Barrell Subs — Restaurant in Dubuque

My friend loves pickle barrel so I was super excited to try it for the first time. As we walked in I had a phone call and I stepped back out of line to take because it was an important call. My brother is in the military and only has certain times he is able to talk as he is still in training. I let him know that I was going to order food and that I was putting him on hold. When I walked up to order the lady working refused to take my order and walked away. She then proceeded to talk poorly about me taking the phone call and how she was not going to help someone on the phone. I understand this as I’ve worked in food service and dealt with people being rude and talking while trying to take their order. It’s difficult and it’s frustrating to do. However, I put my call on hold and I was not on it as I approached to order. I’m not upset that she wouldn’t take my order, I’m upset because she talked down on me and was very rude in front of my friend whom she didn’t realize was with me. I feel that was very unprofessional. She didn’t know the situation and even if she didn’t want to take my order that is completely fine, but to speak down on me when I wasn’t even trying to order on the phone is just rude. Not a great first impression. Thankfully the man working who did take my order made a great sandwich. So I guess it all worked out for the...

I never do reviews but here we go...

We just moved to the area and have heard great things about Pickle-Barrell so we went on day I could meet my wife for quick get together for lunch. We walked in and it smelled like cigarettes' and someone had been smoking inside. I don't know if it was the workers or the store but it smelled really bad like cigarettes'. We ordered some food after the recommendation of the worker. We both wanted a footlong and a soda. It came up to $28. It was a lot more expensive than I was thinking for a neighborhood sub shop.

Then we took our first bites of the sandwich. Both had little taste and to be honest were not good at all. We tried to finish it but we couldn't. We both threw away half of our sandwiches because they were just gross.

So you can see why we gave you a 1 star. Just the whole experience was not good. Walking in, ordering, and the food. Just everything was a 1 star. We aren't picky but this food was so bad. Just really...

Nice gals working there, but seem to have no clue what they were doing. Ordered through Eat Street for pickup. Received notification it was ready, but then they told me it wasn’t even started. Ok, no problem as I was in no hurry. But...ordered a BLT and got literally, only the bacon (no L or T). Not kidding. Ordered two steak and cheese subs, one with BBQ sauce and one with Mayo, but got neither condiment. This resulted in some very dry steak subs. Go to Jimmy Johns instead....