Benetis Breakfast Grill — Restaurant in Durham

I was starving yesterday and decided to try a new restaurant with my family. First I called and confirmed seating for my family of 5. We walk in like 5 min later place completely packed. I am 8 months pregnant carrying twins and me and my family of 5 were squeezed into a 4 person booth in the back. Okay fine I accepted that things happen. However, then it is time to order and I have my two daughters with me she’s 7 and 9 and my 13 year old son. The waitress proceeds to argue with me as I’m helping my oldest daughter order from the kids menu. She is only 9 and was struggling with understanding what she was reading (4th grader). Basically the waitress starts telling me I’m lying about my child’s age and she couldn’t eat from the kids menu. Like when I say I have never in my life. She didn’t just simply ask and move on she kept trying to berate and talk down to me and go back and forth. Until I finally said “Are you kidding me my children are 7,9, and 13 like what?” And she finally SHUTS UP. My child is tall, slender, but has a very baby face and even a child-like hairstyle. My daughter is already self conscious about her height and this was really really rude. She was overly friendly to the people behind us and standoffish to us for the entire meal after that. At the end she doesn’t even come back someone else helps us. My husband had to rub my leg to calm me down throughout the meal. High risk pregnancy and I get harassed at breakfast by a stranger. Food was okay, not great. My son loved his food his omelette was huge, but all the food was under seasoned. And for the price it should’ve been phenomenal because we spent a lot of money, having a big family. The other staff were sweet and accommodating to our needs after our waitress disappeared. I have never in my life had this issue and I more than likely won’t return because the treatment of me and my family and sub-par meal just aren’t worth my patronage. If I wasn’t hungry to the point of feeling sick this morning I would have walked out after the encounter. That is how rude she was. Please train your staff better. That’s all I’m going to say. I get it’s a pandemic and a lot of companies are just happy to have people working, but no don’t skimp on customer service if you want to keep customers. It was around 11:15am, Sunday 12/4/2022 much older Hispanic lady waitress and the booth was in the very back right corner of restaurant. Last booth. If that helps narrow down the server. I don’t recall her name tag although I wish I had did more research prior to leaving. I was just...

My friends and I , party of 6, wanted to try a brunch place after not eating all day. We decided to try this place out since there wasn’t much of a wait time and we were starving & craving for some breakfast food.

In short, I would state that if you are a bigger party than 2 individual people, you will not get the best of service whatsoever. The man who helped us bringing the menu was nice & helped us, but the waitress we had did not do a great job at all.

I’ve worked in the industry & know how stressful it can be, however, no matter what you should EQUALLY give the same amount of service to your regular customers to new comers as well. If we voiced our opinions inside the establishment, we would have not been heard either way because our waitress didn’t even come to our table much until taking our order & giving us the slip for our food for checkout.

We waitied for a good while, almost an hour, for our food. Some of our drinks needed to be refilled & didn’t come to refill it until our food finally came out. I understand everything is made-to-order, but its the fact that the waitress we had that was working Sunday afternoon around noon June 4th did not communicate to us whether our food would be ready soon, checked up on us to see if we needed refills on our drinks, if the food was okay (which wasn’t the food was bland & didn’t really sit right in our stomaches) , if everything was alright, or if we needed anything else. In summary, common questions servers would normally ask when they serve tables. I get that there are other tables, but mannerism for tables that were just sat compared to us who have been waiting for a good while was totally different; such as refilling their drink when they had only been there for about 5-10 min; but we had to wait a good 30-40 min for ours to be refilled.

As bigger parties would be given a big tip to the servers, but with how the service was done by the waitress, I would not have given any tip at all. However, having humanity in me and knowing how the service industry was, I gave a tip anyways out of kindness. I’d rather given my tip to the man who helped us more than...

Perhaps everyone else that has written reviews is going to a different restaurant, as my experience greatly differs from that of everyone else...

I'm not sure where to begin. Stopped in for lunch on account of the good review and they did not appear particularly busy; I stood around for a while waiting to be seated, or at least acknowledged--not a huge deal, so I'll move on.

This was--bar none--the worst Greek food I've ever eaten in my entire life. The lunch buffet featured barbecue ribs, rosemary chicken and potatoes, biscuits, meatballs, and three different Italian pasta dishes. If the target demographic is 70+ year old southern white people, then they're hitting the nail right on the head. The only Greek food I could find was salad, grape leaves (stuffed with not fully cooked rice), some yellow saffron rice (presumably the pre-made kind from a bag), soggy spanakopita, and pita with hummus that I can only describe as soupy--I'm not kidding...I scooped some onto my plate and it then ran all over the rest to cover everything. I'm not sure how everything was just so wet and soggy.

To top this off, I sat with an empty drink until I left. When asked how my food was by someone I would assume is either a manager or owner (on whom I waited while she finished up a sidebar conversation), I bit my tongue and said "it was fine" so as to not get into it while standing uncomfortably waiting to pay. Begrudgingly, I forked over $10+tip for this mess hall slop buffet.

If you're looking for a Greek buffet--or for that matter, a Greek restaurant--just drive three minutes up to Falafel 54, where you will never find yourself dealing with any of...