Dunkin' — Restaurant in East Bridgewater

I asked for an iced matcha latte with almond milk and a chocolate donut very simple order you would think. The girl taking my order didn’t even understand what matcha meant she was already giving me attitude over the speaker when I pulled up this girl tried to give us a latte with a plain donut I then said that’s not what we ordered and she didn’t even know what we ordered in the first place she then tells me to calm down although I’m chilling just want the right food and drink and starts to have an attitude with me the manager then comes over n tries to sort everything out in the end didn’t even get what we wanted and wasted money had to go to another one. Don’t waste your time here horrible staff with rude attitudes they could care less about the work they do or the quality they put out. The girl taking our order was this black girl with long green nails and a missrable attitude just pathetic they let people like that work there (they probably don’t even speak English to know what...

2 times already stop on this place and they never had the (hot frozen chocolate) today finally they had it! I order a small frozen chocolate for my daughter and a double espresso for me, and guess what? They put the espresso in the frozen chocolate, now I wonder, who the hell mixes something like that, is it common sense to at least ask if you want it all together. I'm waiting with the garbage they prepared on my car and he comes over and asks me, what are you waiting for? I tell him my espresso, and he says I put it all together, I explain that they were separate and the guy gets upset instead of saying sorry for that or something . I leave and throw away the garbage they prepared for me. This...

This Dunkin is a complete joke. After waiting 25 mins in the drive thru with only 3 cars in front of me I watched the lady in front of me pull out of the line. I pulled up to the truck in front of me to watch a worker (young male) throwing sugar out the window and flirting with the driver. I beeped my horn and they both looked at me then he went and got more sugar to throw at her. When she finally pulled away another girl came to the window and apologized for the wait stating that the only have 2 people working when i clearly saw 4. I asked for the boys name and she said she forgets. There is a reason this place has to close early every day. Perhaps the franchiser should look at...