PLEASE READ !!!!!!
I gave three stars, so this Would be a public review -sometimes when you give one and two stars, they REMOVE them - if you give three stars, they are NOT allowed to remove your review!!!!!!!
Never again. Served me a ROTTEN SPOILED SMELLY STEAK - waitress even CONFIRMED IT WAS BAD - manager NEVER addressed this with me. Never came out. Two of our 6 person party got violently SICK after eating there - I would never ever give such a bad review, but they didn’t deserve the money. We paid for 6 people ( HUGE BILL) for two of our party to get violently ill ????? Thats so not acceptable . My Daughter asked for springwater they only serve chlorinated, tap water. It tasted like straight up Chlorine water !!!!!! It was not the waitresses fault that they served me the steak, however it was VERY unprofessional for the MANAGER NOT to out & speak to us or at least offer free dessert or cut the bill in half. After a half an hour of ingesting the spoiled meat, I got violently ill - I had severe stomach cramping was nauseated, and I started sweating profusely - we had to leave the casino, which we had NO intention of leaving the casino after dinner -we were going to stay and gamble. The other person in the party went home & had the diarrhea all night long into the next day. I vomited at home & made sure it ALL came out so I didn’t wind up in the hospital with a hospital bill and food poisoning. It took me three days to get over feeling bad from ingesting that meat . We frequent the casino constantly we will NEVER ever spend another cent in that restaurant!!!!!! There are no prices on the menu it’s supposed to be a five star establishment, that is the first time we ever dined there after hundreds of times going to the casino. We had reservations to eat, and it turned out to be the worst experience I ever had dining out. *they refunded the price of the steak ONLY- that was what the...
Read moreI booked this dinner online to celebrate my mother’s, Girlfriends and her mother’s birthday. We were also celebrating Mother’s Day for the 2 moms. I have been to Final Cut many times before and the food has always been good and we enjoyed our experiences. I booked a reservation online for 5 people at 6 o clock on Wednesday 5/14. I then called in 3 days before the reservation to confirm everything was in order. I was told it was.
When we arrived I checked in at the host stand and was shown to our table. I had requested a table in the dining room and we were shown to a table in the bar area. I asked why this was and was told on the bar is open on Wednesday. We were then given a menu that was a limited menu and was told this was all they had on Wednesday nights.
There was limited steaks and entrees. Virtually no appetizers. No sides. No mashed potatoes. Basically just a broken down bar menu.
We chose this steakhouse to have a great celebration dinner in a nice atmosphere and got bar food in a bar.
I was never told online, or when I called in that this would be the case. If it was I would have changed the reservation to a day that we weren't eating in a basic bar.
There should be information online or be told when calling in this was the case. We didn’t have a choice but to eat there once we arrived and sat Because it was the only restaurant open in the casino at that time.
If you go on a Wednesday, make sure you’re aware that you will be eating in a bar, with bar food. The experience is not worth the $250 we spent to eat in a bar. I should have went to Aroogas instead.
I usually love the food and atmosphere and have a great time at Final Cut. This time I am extremely disappointed in the visit. Unfortunately, our celebration was ruined. I’m not sure if I will...
Read moreExcellent filet. Stopped on what happened to be Valentines weekend (Valentines Day was Monday, I believe we were here Friday).. hostess VERY pleasant. While we were served two gentlemen were seated near us. 1. One was in a wheelchair They were seated in the middle of an isle blocking the walkway for the servers. They were forced to sit kitty corner on the table to allow the servers to pass thru There were PLENTY of empty tables they SHOULD HAVE BEEN SEATED AT.
The good: Food was excellent Service was very good, not quite professional enough for the price and atmosphere, but friendly and prompt. We purchased the two gentlemens meals as they were not sure they could stay. The staff was good about bringing us the check, not so good at keeping it discreet with the other guests...it should have been a quiet, smooth transaction that no one needed to know..but it was loud enough that I am sure every guest dining nearby knew. This is the "not really professional comment from above". This was something my husband and I decided to do at the spur of the moment...IT WAS THE RIGHT THING TO DO.
I think the manager should have stepped in and offered the gentlemen SOMETHING as well. A meal to go, appetizer to go? Extra dessert? SOMETHING...to step up to the plate for the RIGHT THING TO DO!!
I am glad we could make the wonderful gentlemens night a little happier and I hope they pay it forward by holding a door for a lady (I am SURE they do that naturally)... But u know little acts of kindness don't need to cost money or be expensive to mean the world...try it.
The effort to say Thank you and MEAN IT. To hold the door, to let the older lady take that parking spot, you can walk...it all helps! ...
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