Bad experience worst diner in Lancaster. Let's start with the minor Easily fixed issue....they are understaffed The waitress they have has no experience nice girl not a great waitress. I still left 25% tip
I imagine not a lot of people wanna work there because the owner or manager stands around glaring she is mean rude zero customer service.
*Just a side note before I continue I waited over 30 minutes without saying one word raising my voice or complaining for a warm glass of tap water no ice nothing....not to mention Myself and my entire party waited patiently and quietly for over an hour for subpar food just to be screamed at by the owner when we politely asked a question
It's a burger joint not a dinner, supposedly they have breakfast but it's not an all day breakfast, we got there at 11-ish there was no breakfast , they definitely didn't have it on the menu the afternoon menu is completely limited very basic.
I don't know why they even have salad on the menu it's just lettuce Croutons and a tomato You will be starving if you have dietary restrictions. Two of us ordered the Garden salad hopefully they just gave us the wrong salad Because it was small there was nothing to it. Definitely a possibility bc the waitress was very frazzled
But they literally only had salad or side salad apparently they both only come with lettuce, Croutons and a tomato. Ranch dressing was good though.French fries were also good.
If you have dietary restrictions Or you're expecting a diner that will have more options for you don't go here .
We literally got served warm tapwater with no ice, The lemonade wasn't good, Chicken tenders were like rubber, the poor Waitress describes the food wrong the manager gets angry when you asked for the food that you were promised it was just ridiculous. Manger/owner starts yelling and freaking out over minor issues.
Allow me to clarify for those who are unable to understand such as the owner.... who has very little understanding and No comprehension. Could possibly be illiterate. Not that They can't read words but they can't comprehend words or understand..this would explain their vile treatment of customers and staff and bad temper and lack of management skills.As well as being just an outright liar.
There's also only two bathrooms one for men one for women and The place gets pretty packed.
Other than a 50's theme Nothing special to this place if you're in the mood for a burger with 50s nostalgia and you're not in a hurry and you don't mind waiting for a bathroom this is your place other than that go to any other diner Lancaster
especially for the owner....as far as watercress and micro greens in the 1950s no that wasn't popular but they did have this amazing thing called carrots cucumbers and radishes You will typically find them in a garden salad Lol! I imagine salads were a lot better and in the 50s And most functioning societies today we have a thing called politeness as well as honesty and normal honest people can take constructive criticism and responsibility... how very sad that as old as you are you cannot. Seems to me customer service and food service is not your specialty. You definitely don't have a talent for it. Maybe you should look for...
Read moreWhere do you start? How about breakfast the coffee creamer sit out from open until lunch and then get refrigerated after sitting out all morning. Nice having lumps of cheese in your coffee. I've watched them reuse napkins that have been out to the table to customers, as well as the warm pancake syrup that gets handed around from table to table without being wiped down. I had family come down from New York that stayed at the hotel, it was okay, and they thoroughly enjoyed being told that they couldn't substitute anything on the breakfast menu for the tour that they were here for. Unless they wanted to to be up charged. Because what the tour gets is what the tour gets. I've watched him reuse the butter it's in the blue plastic cups that they ball up for you, four other tables if it hasn't been used. As well as napkins that have been out to the table that haven't been used allegedly. The warm pancake syrup gets handed around from table to table without being wiped down as well, awesome germ Factory specially for a sugar base product.
Lunch was the most incredibly awful thing I think I've ever had. Two different times 2 different burgers, both of them double burgers, cooked to two different temperatures. And for a grill fried Burger to be all but raw in one bite and well done in another is really gross. The kitchen staff, or at least the owner when she cooks, can't read the order tickets and just makes your order the way she wants it done not how you would if you don't like pickles onions cheese or anything else. The same owner isn't bashful about berating the wait staff for kitchen screw-ups that aren't the wait staffs fault, and she's not bashful about belittling the servers in front of customers. Apparently she doesn't know anything about how to treat people. Overall it's the most heinous place I think I've ever eaten.
I had a friend whose daughter work there, and he told me not to eat there now I understand why. Hello gastrointestinal problems for the next day and a half.
I was deployed to Somalia and ate some questionable things while I was there, and this was actually worse.
I'd give it zero stars but that's not an option. 1 * doesn't do it justice, I wish I could be a green vomiting face like the emojis on your phone.
The ice cream and soda is actually okay, but that's not made on site. I'd advise you to avoid it, unless you're a glutton for punishment.
This Diner actually made me embarrassed to say that it's in my hometown...
Read moreSomewhat disappointed. I have been to DJs Taste of the 50’s every summer for the past eight years and have never seen it so disorganized. Since the new management came in, the operation is messy and frustrating but the food is still quality. For starters, we had to wait several minutes before being recognized and seated. This isn’t unusual from prior considering the limit in seating and busy atmosphere. However, when we were seated, it took about 6 minutes for our waitress to come and take our drink order. We had ordered and our requests for substitutions and accommodations were received well by the staff. There is a good amount of attention given to young kids, including a coloring sheet with puzzles, coloring images, and crayons.
But then the disorganized, haphazard structure of the restaurant became more apparent. Twenty minutes after ordering went by before our waitress came over and literally said, “I forgot to put in your order. I was looking through my notebook and I saw you guys and went ‘Oh no!’. I didn’t want you to think I forgot about you - just forgot to enter your order.” Obviously this is a HUGE error on the part of the restaurant and subsequently damaged our perception of our visit. Luckily, the food was very good and prepared freshly and all our requests were met.
While we were eating, an unfortunate family was waiting at the door for almost 15 minutes before being acknowledged and seated. This was very uncomfortable for the rest of us eating. In addition, when we went to pay, the lady helping us left midway through and left us stranded with the signed receipt. All the meanwhile, the rest of the staff were happy to just walk on by.
All in all, this visit left me questioning the worth of returning to this restaurant after loyally dining here for years. While this may have been a fluke (or flukes), the fact that these have been occurring starting under new management is questionable at best. The retro decor/music and the excellent food are the only aspects of this visit worth...
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