Casey's — Restaurant in Edmond

Well I usually go to Casey’s daily as it is by my house, but so are on cue and 7/11. We choose too because we like Casey’s but went in this morning and Rude employee the whole time, every time my husband asked the younger African lady ( only employee there this morning running the register) at the register anything, she was annoyed and acted like everything was an inconvenience. My husband asked how to go about getting the breakfast pizza (she was rude about him needed to order it ), he put down some drinks to wait for pizza to be made and she passes by and was rude about him putting drinks down to wait on pizza to be made, he got a pumpkin latte and it was water, and he was just letting her know for future people coming in, not because he was upset about the drink. I don’t understand the service? I am not suppose to be rude to your employees but they can be rude to my family? The lady making the pizza was nice and asked my husband if the lady was helping him and my husband said, ya but I think the other lady is mad at me. How can you ask people to become Casey rewards members and try to bring them in your stores when a rude employee can push them out and make them want to go elsewhere. Product errors like a watered down drink happen, but a rude employee from the time you walk in the door to the time your leave is unacceptable and extremely unprofessional. I would have rather her not said a word instead of going out of her way to be rude. It was not busy at the...

This location and store is very convenient because it is literally right around the corner from my home. It seems everytime I go in this store, the employees are complaining about the store manager. Idk what she is doing wrong, but if your employees aren't happy and the customers can hear the complaints of the store manager, then she seems like the problem. Corporate might want to look into that. I'm just saying, when you have a poor team leader, the employees become disgruntled, which causes them to have a bad day at work, which leads to unhappy customers. You want great customer service at this location, GET A BETTER TEAM LEADER! Oh, and please get more than one person working the cash register at night!! I see the frustration on their faces when they are trying to handle multiple things and I know the struggles of closing a store and all the duties that...

This store is around the corner from my house honestly this store must have horrible management the employees are always complaining about how poorly they are being treated by her she doesn’t seem to treat them fairly it’s sad because the staff there is good and I’m sure they would work better if the team leader treated them a little better IB asked them why they don’t call district manager and let them know what’s going on but they have shared with me no Incidents that have happened in the past that they made district manager aware of but they don’t feel heard valued and feel that every time any of their team members have spoken on the issue they get fired shortly after I’ve been coming to this store since it was circle k they have always had the same issue but also they have always had the same old lady in charge maybe corporate should...