McDonald's — Restaurant in El Mirage

oh no, no no no McDonald’s holy I’ve been to other better location than this. You’re telling me I paid $1.09 for a two swirl ice cream cone and I paid $25 for a big Mac bundle that was missing a drink. I can go to a different McDonald’s and get everything for half that price if I use my reward app. i’m saying that by the way because apparently their scanner for the rewards app wasn’t working too. look at this point I’m thinking about going to Burger King, but I somehow stuck through it and made it through with my decision which was a bad idea. such a small ice cream, I ate two bites and I almost actually ate the paper. Front desk was so mean and choosing a rush. Didn’t even give me my receipt when I asked for it said she was out of paper, but she wasn’t. apparently she’s a Manager doesn’t act like one. One could say she’s a karen she definitely is; hear her yelling at her employees. she wears a watch. She has her glasses that are cleaner at her hair in a bun with semi blonde hair. She ain’t no Manager. She don’t act like I saw her drinking soda on her shift in front of all the customers that ain’t sanitary that’s cross contamination little bro. also, while she was just sitting there sipping on her soda customers waiting at the front desk for their order and stuff, trash all over the floor in the lobby I even saw oil spilling from the fryer. Like are we gonna overfill that Manager. then she went on break and started sitting so close to me. I basically just threw on my lap like so weird freaky awesome McDonald’s workers. And on top of that, I didn’t even get a receipt. I’m so sad. I know you’re not out of paper. Why are you telling me lies? and then when I asked her if she had an ice cream she was like she’s paused for a minute took like 30 seconds to answer that I can tell she was gonna say no, but then she’s like we could...

Ordered on the app for the first time to pickup a order for some friends struggling with homelessness due to covid. I pulled in the parking lot, clicked I am here and went in and then they placed my order. No other orders or people just me and everything was pre-cooked, slow and very poor customer service. Big Mac was first, had minimal sauce (the reason you buy a big mac) and a tiny bit of lettuce. Girl was throwing the food down the counter at the guy putting it in the bag. One of the boxes with chicken nuggets flew open from her throwing down the counter and she put them back in the box. 8 cheese burgers had buns and condiments were set up and the whole kitchen stopped to talk. I though they might be waiting for burgers but no she grabbed the burgers out of the pre-cooked container. The extra onion and ketchup was important. Of course they didn't add it and the food wasn't even warm. I was embarrassed to give the that cold, sloppy food. 16 minutes to put pre-cooked foods in buns, condiments, ...

Employees are disorganized they seem to not have been trained properly or maybe trained long enough to understand their responsibilities to doing the job... They take there time to fill the orders along with not completing the order with the proper items asked and paid for... Customers go back to get the order repaired for the items paid for the employee walk past customer acting like they don't see the person standing there... Asked for Management to explain situation so he can get his employees on track instead has an attitude and tosses the items on the counter and tells his not to give any names or information for complaints... Tells them to keep doing the job the way they have been while laughing with his employees and not fixing any issues brought to his attention... Fries had been sitting and were cold... This store seriously needs to be properly...