Carl’s Jr. — Restaurant in El Paso

I hadn't had Carl's Jr in so long and now I know why. The customer service was awful. They girls on drive thru were playing around and gossiping really loud. They had forgotten to give me a drink, I had ordered 3 combos 1 for myself and my kids. They forgot 1 drink. I asked them politely but they still frowned and basically handed me the drink with the lid not put correctly and to make it worse she slammed the drive thru window in my face with force. I can look past this if the food was good, but to my horror it wasn't. The burgers were soggy and the lettuce was soggy. Everything was just nasty. The French fries were fresh. We were the only car in the drive thru I'm sure they were forced to put fries for our order to cook. Anyway the food was so bad I threw it up I know TMI and disgusting but it happened to me. I hope Carl's Jr sees my review and actually does something about it. They used to be so good. I will never go...

I like Carl's Jr. food, don't get me wrong, but this little slice of hell has the distinction of being spotless yet simultaneously being the font from which spring forth a variety of smells best described as feces. As in freshly made human excrement, if I wasn't clear. There i was about to chomp on my burger when suddenly my nostrils were invaded by a scent so appalling that i seriously thought I had accidentally opted to sit in the restrooms. (Side Note: The restrooms smelled pretty damn good.) Now, i don't want to be a grade A cornhole but I did notice that for some reason they had allowed a group of mentally challenged individuals to man the grills and serve food. I'm not opposed to helping our less privileged fellow men but when accompanied with the pungent reek of turds I tend to have second thoughts. Burgers were pretty...

Franchise owner should be embarrassed. Girl in the front definitely does not want to be here, at all. They had entire section closed down except for 3 side tables, all full I might add. Regardless, I sat in the section that was blocked off. Ordered 2 burgers, 2 fries, and 2 drinks and got 2 ketchup packets, 2 napkins. I asked for more ketchup and more napkins and the attitude and face she made was unbelievable. She brought back 1 ketchup packet and 1 napkin, I said thank you she said nothing. Her name Yai** A. Never, Ever coming back to this freaking place. Oh and by the way no AC. Maybe I should contact corporate, see what they say about their brand being destroyed at...