Subway — Restaurant in Elgin

I thought it will become better after giving 3-4 chance but no All orders were online and made by same person…

First time ordered sub -was ok not satisfied at all

Second time ordered sub and I forgot to mentioned Italian herbs and cheese bread which I always get and I asked her before even she started making it and she said no you have to put it in online order and she refused to give me

Third time I ordered pizza with extra vaggie - I got my pizza and I went inside the store to show her that I see 2-3 pieces of vaggie and she said “oh we put veggie under the cheese “I got surprised how you put vaggie under the cheese not on the top and gave nasty attitude

Again today ordered 2 foot long sub toasted

There was not toasted at all both breads We 2 people checked bread and I called twice (wasn’t busy at all)and finally picked up the call and she said yes it was toasted I was like we two people checked and it is not toasted but she never believe on CUSTOMER Avani her name I guess

Sorry but I have given enough...

Went for a free 6" sub being promoted for veterans on Veteran's Day. The girl that made my sandwich said they were participating in the promotion and I asked her to make a sandwich. When a different girl rang it up, it was full price. I asked her about the promotion and she said it was up to the manager. He told me they weren't because he didn't get the memo from corporate HQ.

I emailed corporate about this and they said each store is individually owned and operated and this store chose not to participate. Now that corporate confirmed the manager lied to me I will never visit another Subway restaurant again. I am also a lifetime member on a Veteran's website with over 500,000 active members across the US and I will be sharing my experience with...

I put an order In through the application for pickup it picked this location instead of one closer to me

I called the store to cancel the order so they didn’t have to make the sandwich The person on the phone told me they already are making it so they won’t cancel

I asked to speak to a manager they told me they wouldn’t cancel the transaction or give me a credit for another visit. Not the best business practice Perhaps they would get a better review if they offered a credit for the money spent. It was only $7.58 but the principal of the situation still stands I did my due diligence and called when I realized the...