Jimmy John's — Restaurant in Elkhart

I live 2.7 miles away from this Jimmy Johns and i called to place an order for delivery. The young kid i spoke with told me he wasn't sure where i am but he doesn't think they deliver here. While i was trying to explain where i live, some girl in the background tells the kid that he doesn't have to figure it out and to just tell me they don't deliver here. Come to find out i am within their delivery service zone and that girl in the background refused to let the kid on the phone help me. She wouldn't give me her name either. I'm going straight to the manager first thing tomorrow! That girl doesn't deserve to have a job working there dealing with the public! They lost money because of her rude attitude and refusal to take my order all because she didn't know where i lived and didnt want to take the time to figure it out! I even caught her lying to me! She changed their delivery cut off after she found out i lived within their limit! I am not...

I pulled up yesterday around the time I normally get lunch. I used to be obsessed with the number 6 but now it's the hot Chicken Bacon ranch. Anyways I pulled up and the drive through line was too long and I was actually unable to join. The parking lot seemed mostly empty so I was like not a big deal I'll go inside. Not going to lie the place was packed. Now that wouldn't normally be a big deal but the pace of food being prepared is no longer "freaky fast". I imagine it's due to the new hot sandwiches having to be cooked. Anyways, this location rocks when it comes to customer service and quality of food but is SLOW when preparing the food. Im an avid JJs customer don't mind the extra wait at this location since it's close to home but when they are full I will not wait as it will take about 20 extra minutes to receive your food instead of the 7 to 10 minutes. Nothing "freaky...

UPDATE APRIL 2025: Placed an order for delivery today for a single sandwich and chips. Delivery took about 45 minutes. They did NOT follow the instructions. I asked for the sandwich to be cut in half, that didn't happen, I asked for Mayo packets, that also didn't happen.... (I even tipped these idiots almost five dollars, on top of the delivery fee...)

UPDATE March 2025: Please for the love of God.. change your gloves after handling your disgusting onions. Just because you made a sub prior to mine with onions doesn't mean I want the lingering residual stench or flavor on my sub that does NOT contain onions. ... BARF....

ORIGINAL REVIEW 2022: I'm very picky when it comes to my Jimmy John's order. And I'm not partial to having food delivered. But.... this Jimmy John's never gets my order wrong, and the delivery time is usually pretty fair. The delivery people are...