The Divide Restaurant & Lounge — Restaurant in Encampment

I wish I could give this place a better review. Because it has potential. Well maybe if Gordon Ramsey showed up. Got seated. Probably took 10-15 minutes before the server came to us to get our drink order. And by that time we was ready to order. So we did. We ordered the rock shrimp wonton starter. I ordered the soup salad ribeye. My wife ordered the bison fettuccine. Server brought my soup and salad. Salad pricey for the amount on the plate 4-5 bites was gone. Good but not enough. Soup was actually pretty good. I finished both. And was still waiting for our server to bring our drinks which I had to remind him to bring them to us about 5-10 mins after I finish my soup and salad with him walking by us several times before I said anything. And Probably 20 mins later our starter finally came out and the presentation was good. But the first bite I grabbed had a hair hanging out of it. I told the person bringing the food out. And he took it and had them make another. The taste of it all was just not blending good all over the place. To much cheese. Way way later our main came out presentation good. But my steak was just a steak. There seemed to be no seasoning on it and the blue cheese butter was not helping it at all. The finger potatoes and vegetables was Probably the best thing on the plate. My wife said here pasta was Good but just kinda bland with no seasoning. The best thing we had was dessert it was the butter scotch bread pudding which was Great. But If I just want great dessert I go to cake shop or ice cream shop. I do think this place could be great. #1 Servers had ear pieces but really didn't use them to there advantage. Like calling for help when behind or reminders to other employees. #2 not enough servers. #3 attention to all tables and details of each individual table #4 face and head hair nets. If a employee is to good to wear it fire them and find someone to do what you require in the kitchen. There are people that will follow the rule. # 5 use more seasonings and better quality food. #6 If it's costy to us. Then you should use premium quality food for the price. I hope my review helps create a better restaurant experience. Also as I have read the reviews. People of a small town might say that it is great food but some or even most of these people have not ventured very far. Or experienced a 4-5 star restaurant. And I would bet if they had they would give a...

Ate here the 16th of September 2023 @ 5:10PM

The good: This place was pretty amazing. I would absolutely go back and recommend it to anyone. One side of the place is a bar and the other, the restaurant. Both are decorated wonderfully. The bar tops on both sides are beautiful. The only thing that out shines the decor, is its food. We had a party of 4 and all loved the food. Seriously, whatever they are paying the cook, it's not enough. Everyone loved what they had. My wife's steak was cooked perfectly. You should absolutely give this place a shot if you're in town.

The reason for three stars? Our server. Although he was conveniently absent a name tag, his name was Matt. He was completely void of any and all social etiquette. No please, no thank you, no you're welcome, ever. I spent half the meal wondering if we had done something to offend. When he came to take our entree order he didn't even speak. Seriously, he walked up to our table and just stood there. When he took our order it was observed by all that he wrote nothing down. I have to assume this is the cause of our order coming out a little messed up. Whatever, the food was great and we really didn't care. Upon leaving we confirmed his name (Matt) off of the check as well as with another employee. When we informed the other employee that our server was not good, we were told that he'd "had another meltdown" today. Don't know what that means but I'd just as soon he didn't "meltdown" when I come to eat. In closing, Matt = BAD, The...

5 star for the food. TERRIBLE service! Wow. The waitress (Kayla) was severely lost. We finished our meal and drinks waiting to order more drinks and dessert. Probably 15 min or so. When she FINALLY came back, she brings the check! When we told her we weren't done, she seemed really annoyed by that. We ordered dessert and another round of drinks. The beers NEVER came, and desserts took forever. Dessert finally comes with NO utensils. She said would you like a new a fork, I said yes. Of course, it never showed. I had to get my own fork before my ice cream completely melted!!! My wife had to go to the bar and get the beers. The waitress was also more involved on her cell phone than the service. It's such a shame because the food, thank God, saved the day. Oh, she also never once checked on us while we were eating. I expect way more for a $90 meal for 2..... Oh, there was no one here! "I do not feel like being here, but here we are" Kayla. That's right, she actually said...