Hoagie's Pizza & Pasta — Restaurant in Essex

I had a very difficult time getting into this parking lot. Blame it on Google maps. There are two parking lots one on either side and I took the one that was adjacent but looked like it was correct.

Getting out of that parking lot and immediately doing a sharp U-turn in a busy street was difficult. It didn't help that the handicap parking spaces were blocked by a single Vermont red truck parked kitty cornered against two spaces preventing anyone parking there by a to go order.

There is a ramp. Actually we have two ramps. One on either side which was also confusing. One side leads only to the outside seating.

This was a very unusual atmosphere. It almost as if it was in the wrong interior space. There was so much going on with various worldly decor from Hawaiian to other decor that it didn't go together.

That day the service was terrible. I wasn't the only one who waited over 25 minutes sitting down without a server coming to the table. Two women in front of me waited till after I ordered to even be asked to order. They took theirs to go because it took so long to get their food.

Another gentleman seated himself, went to the counter only to be told he needed to sit down and somebody would be with him . I'm pretty sure he left because it took too long and there was plenty of staff.

It wasn't as if there wasn't enough staff. Another single woman waited much longer than I did and ordered after three other tables.

I ordered the Philly cheesesteak small grinder which came with chips. I also got a fountain soda.

The sandwich was ok. Nothing to write home. By the way, this was at 4:00 p.m. when I initially went in and I didn't leave till after 5:00 pm. I had to wait longer than I ate!

I probably would not go to this restaurant. I rarely say that but nothing stands out as being particularly...

Myself and two friends ate at Hoagies last night.....the service was good, food was good BUT we asked for individual checks......brought checks without being itemized .....from the amounts it was clear an error was made. Asked 3 times for itemized bill....NEVER got it ! BUT what we did get was a very embarassing moment with the OWNER ! She came over to our table and SLAMMED down cash in front of me and says THIS is what you should have done and proceeds to slide the cash over to my friend who had been wrongly charged for one of my items !!! I said first I don't always have CASH on me and secondly if we had received accurate bills this wouldn't have happened....I mean we asked THREE times for an itemized bill ! Then she glared in my friends face......then stomped off. Well by then EVERYONE in the place is looking at us ! Such an embarassing evening for 3 woman who recently lost their husbands and were just trying to go to dinner and enjoy each others company ! Then I just look at my credit card statement online and somehow my card was charged an extra $10......different from my receipt !! Needless to say "I" will never step foot in that place again.........and this was the owner ! There was no excuse for this kind of outburst & scene ! ....XXXXXXXX.............Sorry owner but YOU did NOT get the story right !!! We NEVER ever did get the itemized bill we requested.........My receipt I was given alreadt included a tip.......my receipt from you was $10 less than my debit card withdrawal.........so how does that happen???? You also forgot your rudness in your review...

We ordered food from them today, which normally doesn't happen considering we live in Barre. I've always loved Hoagies at this location, Newport, Derby and Morrisville. After recieving food, We drove 5 minutes down the road to the Maplefields to get gas. By that time, I eagerly had gotten into everything lol. It all tasted awful. The gravy on the poutine was not good I could only take 1 bite. The bread sticks (by the way I RAVE about) came extremely dry and the cheese on top wasnt even cheesy it looked like a small amount of cheese compared to everytime else. It looked like the ends nirmally do cheese all brown and stuck looking wicked over cookes. Disappointed I called them and told the Owner what happened with our food and she. -obviously not impressed via her voice tone- says that there are different recipes for different Hoagies. Fair. But, again I've eaten here before and it was not like this. she told me I could not recieve any form of refund unless I brought the food back (which again we live Far away so not really what we wanted to do and before really thinking about it has already tossed it in the trash) I asked her why her seeing the food would change or help her understand the way it TASTE lol. It doesn't. Anyways, her customer service skills and attitude...