All I can say is wow after visiting Rustic Cafe. Because of its unassuming exterior, I wasn’t expecting all too much, but I was positively blown away. Not only did the food tickle my tastebuds, but the service was exceptional as well. In particular, one worker named Abbie really went above and beyond to ensure I had a pleasant experience. When I was unsure of what to order, Abbie helped me explore every option available, carefully describing its flavor profile and healthiness. I eventually settled on the soft pretzel, which was decadent to say the least. When my food was ready, I mentioned that I had lost my water bottle earlier in the morning. Abbie was nothing short of apologetic, and even helped me retrace my steps, which ultimately helped me find it! However, Abbie’s unbridled kindness and commitment to customer service didn’t stop there. During this whole ordeal, I was accompanied by my 91 year old grandmother, who had been complaining endlessly about acute back pain. Abbie overheard this, and used some ingredients she had in her purse and in the cafe to mix up a special remedy. Within an hour after drinking it, my grandmother said her pain was just about cured! Overall, Abbie went beyond above and beyond to create a special and happy experience at rustic cafe. We need more Abbies...
Read moreThis is not really a cafe in my estimation.
After a long day of travel, we checked in and looked forward to some hot, freshly prepared foods. For about $8 each, a calzone seemed like a good option, but when it came out almost immediately after purchase in branded supermarket plastic wrapping, I knew we had been taken. We were then directed to a microwave to heat up our own food.
Then , the "avocado toast" for my kids was from the store as well, basically a $5 plastic container of bagel chips and some guacamole (think smaller than lunchables). Needless to say, though we spent almost $30 on a meal, we left hungry and feeling a bit duped.
My advice: only call it a cafe if you are going to actually serve fresh food. Put the packaged items in the...
Read moreWe did not enjoy the overpriced food. The pizza was slightly above lukewarm, the salad was mediocre with old looking cold cuts, and the sandwich was fine. The condiments were old and expired. Do...
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