Taco Bell / KFC — Restaurant in Evanston

Updated same visit: Wow, I'm blown away, the restaurant slowed down and a woman who's probably wiser than many working here (short gray hair) came over to ask if I had everything that I needed. Then with gusto she sprayed down some tables and the drink station. You never see this level of service worker anymore. She's a gem. __ First review 2/4/25: I can mobile order KFC but Taco Bell doesn't show the location in the app. It seems to be any of the combo locations like this. That's pretty much a deal breaker for me because I no longer hand my cards to people. That means no drive thru because you never know if their Google/Apple Pay is available.

I had KFC here yesterday and service was friendly so maybe I'll just go inside (I did).

Have to say service is 5-stars here. A guy who used to work as a chef somewhere, brought my food to my table on a tray—that just doesn't happen anymore at other locations. Others throw it all in a bag, or if you're lucky and get a tray then you will have to walk up to get it. Evanston is...

We went thru the drive thru last night and it took 26 minutes to get our food. We ordered 4 burritos and that was it. There was only one car ahead of us and once they left we spent 16 minutes of our time at the drive thru window.. With no explanation, I even got out and knocked on the window cuz I was in passenger seat and asked how much longer it would be all I got was I have no idea. I've worked in customer service for 30 years and work at two restaurants in town and I just would of handled the situation differently... Maybe an explanation, or a free drink if their allowed to do that. She did say sorry when she handed us our food. But 26 minutes is insane for a drive thru order. Than we got home and only had 6 packets of hot sauce for 4 burritos that's not even 2 per burrito just saying. But I love Taco Bell and will be...

Drive thru female was snotty & rude. I didn't appreciate the fact that at time ordering watching the display of my order, when asked if I wanted sour cream on my taco, the price went up to the same price on the menu I was looking at while ordering. So I pulled up to the window to hand the girl my money and I said so I basically got a taco supreme. While lifting her eyebrows and tilting her head with attitude, she said "no you didn't ! there's no tomato ! do you want me to add tomatoes and we can make it a supreme" ? really snotty. So although I didn't order a supreme or get a supreme with tomatoes, I paid the same price of a supreme just by getting the sour cream added to taco. did that make sense? not to me, it sucks that this one is closest to...