I usually try to be fair in my reviews, but I witnessed something on Thursday the 19th that didn’t sit right with me.
A family with four young children was dining in, and throughout their meal, they were nothing but polite and respectful to the waitress. However, as they were getting ready to leave, the waitress approached the parents and informed them that their children had dropped food under the table.
The problem is—that simply wasn’t true. I observed the family the entire time. Each time they got up, they threw away their plates and cleaned up after themselves. Despite treating the staff respectfully, the waitress still felt the need to call them out unfairly. She was especially disrespectful in the way she spoke to both the mother and the father, which was completely uncalled for.
What made it worse is that another family with children had also dined in and left a much bigger mess, yet the waitress said nothing to them. It really seemed like she was taking out a bad day on this particular family, and it came across as unnecessary and unprofessional.
I’ve been going to this hibachi restaurant for years and have always had a good experience. I like the owners and the food, but after witnessing this, I was disappointed. If that specific waitress is working, I won’t be spending my money there. Honestly, I think her behavior warranted serious consequences,—possibly even...
Read moreWe have been loyal customers and have always enjoyed this restaurant, but after our recent experience, we will not be returning. The server we encountered was extremely rude and disrespectful from the moment we walked in. She immediately told us that our children could not make their own plates — despite them being more than old enough and fully capable — and her tone made us feel singled out and unwelcome.
To make matters worse, she later made a passive-aggressive comment about a mess under our table. As a parent of four small children, I did my best to clean up after them, and I found her remarks not only uncalled for but completely inappropriate. The way we were treated felt discriminatory and left us deeply uncomfortable.
This is unacceptable behavior from any staff member, especially in a family-friendly establishment. We are extremely disappointed and will NOT...
Read moreMy beautiful wife and I eat here about once maybe twice per month. The food is always hot and fresh and our waitress takes very good care of us. My only 2 complaints are as follows. The exterior and interior of the building could use some updates, especially in the bathroom. The bathrooms are not dirty per say they just need to be updated. My 2nd complaint is price. I believe any good buffet like this one is worth the money but I also believe if your drinking water that 2 people should be able to eat for $20.00 or less. The also charge a different price depending on the day you go. I don't leave this review as a discouragement but only to properly inform. The food is very good, you won't be disappointed with it. Overall it's a great...
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