Dunkin' — Restaurant in Florida

I frequent this Dunkin mostly through the drive through. I normally order through the mobile app and my orders have always been correct. Today my friend and I went inside to talk and have coffee. When ordering, the employee was talking to drive through customers and taking our order at the same time which I thought was confusing and inconsiderate. There was a man sitting at a side table that I did not pay much attention to. While waiting for our coffees, the man approached me and acted like he knew me grabbed my hand to shake. I couldn't make sense of what he even said, noticed he was not very clean, wearing a trapper hat and had few teeth. He went back to the table he was sitting at which it appeared he had a laptop and cell phone. My friend and I sat down to talk. Not long after sitting down the man approached me and said he was very hungry. I told him i couldn't help him. He went back to where he was sitting. Then he came back and placed a detergent pod on the table where we were sitting at. I ignored him and left the pod on the table. He kept talking loudly and threw something hard like the cell phone at the trash can. During all this, not one employee was attending to the front counter and wasn't aware of his actions. We talked for an hour but he interrupted us about our boxes of donuts that we were not eating. I told him we were taking them home and he mumbled something while walking away. That's when one employee saw the discussion and I looked at the employee like get this guy to leave us alone, but he must of thought I knew him. Then the man came back and took the detergent pod back. I have never had such an interaction with another patron in a public place and it was very concerning to me and my friend. I'm not one to be aggressive or belligerent to other people. I should have told this guy to leave us alone or tell the employees he was bothering us. What was very disappointing was the employees did not ask him to leave because he did not buy anything and was being very loud with his talking. I will not go back to this Dunkin donuts. This incident was very disturbing to me. I will give my business...

When you go into this place make sure you ask and check your total in your receipt because they will over charge you and they won’t do anything about it if you don’t pay attention and if you do pay attention and bring it up to them on the why you being charged that amount they will give you an attitude about it like how dare you !!! We went in and got a ckiebutr cold brew for my wife and some donuts for the kids. So she orders half a dozen donuts and 1 cookie crumble 2 glazed and 3 grinch one that they have for the holidays welll she doesn’t tell us that those aren’t included on the half dozen. And she put them in a box gives us the total and charge us for half dozen $8.49 and another charge for 3 specialty (which she messed up the icing ) for another charge of $5.37 she gives us 3 regular donuts charges us for half dozen and then 3 specialty donuts for extra 5.37 she over charge us about 4$ dollars more than she should have and only give us half of the donuts she charged us for and she got an attitude about it when my wife ask why was that extra charge if we didn’t even get that she say I can give you the other 3 donuts to make that half dozen (that she had already charged us for ) and she literally threw 3 donuts in a bag and put it in the counter with out saying a word like we magically supposed to know is for us . and the “cold brew drink “ 😂😂 it sucked it looked like they scrambled it up and put it in a cup with hate not even tried to make it look Ook or somewhat good tasted terrible over all it was a waste of $18.93 that is should’ve gone and spend it else where instead of this so called “Dunkin’” soo remember people next time you go to the Dunkin donut in port St. John cocoa fl 32927 make sure you check your charges before you leave and always ask for your recipes to see what you being charged for. Amanda is her name by the way she’s terrible with customers and a bad attitude problem (see for...

Stopped in to the drive in window about an hour ago and ordered the same thing I ordered about a year ago, a "large iced vanilla latte with an extra shot of espresso." I speak excellent English, was born and raised in Melrose, Florida and Have NEVER had my speaking or writing questioned by anyone. The employees were rather rude, and asked me several times to repeat, like they weren't sure of themselves. So somebody else got on the "radio" and asked what I wanted, and I proceeded to repeat myself several more times, and was told to "pull around." Simple, right.? What I received was a vomit inducing concoction of who knows what. I drank a swallow of it and now I feel nauseous. Very unusual taste, NO vanilla, and it wasn't coffee.The wife had 1 sip and spit it out the window of the truck, and dumped it in the yard when we got home. Haven't been there in awhile as I purchased my own espresso machine on amazon. Not sure what happened to this place, but a year ago they had decent iced lattes and very friendly staff. A neighbor just stopped in and told us that it's no secret in Port Saint John that the DD has gone right down the toilet and they haven't been there for ages. Do yourself a favor and purchase your coffee elsewhere. Or do like me, and get your own espresso maker. I will NOT be returning to Dunkin Doughnuts again. Ever. The Port Saint John "Dunkin Doughnuts" DOES NOT earn the coveted, "Boosh Wookie Seal...