Hot Head Burritos — Restaurant in Florida

Okay I need to say something about this I used to like the Hot Head burrito and yes that would kindly and told me to leave and I know everybody makes mistakes in this world well don't take this personally even if it hurts a person I really am sorry for coming here and I am ashamed to come to the Hot Head burrito at first you guys deserve 5 stars but I'm afraid the five stars are going to be across the street the real Mexican and they have a big area of grass and they don't mind if I sit there and I will never return to Hot Head burrito ever again until you guys correct your mistakes and I have done nothing wrong just because I'm a female doesn't mean you have to put me down 👎 you want to say about second chances you get no chances absolutely not all of your employees and their you ran out of chances and I hope you better pray for jobs even if you did lose your job you're going to see how it feels to be homeless and what is to hurt a woman that is homeless until you guys come to your senses and respect others that's all I have to say 👎👎👎👎👎👎 where you going to be so kind to me after you told me that I wasn't allowed there anymore you guys are not making any sense my pastors from church didn't want me to go there anymore just because I'm a female doesn't mean you have to make me feel bad I don't want to deal with no more men because all you want to do is make me feel bad and control me and you can't I'm a woman and treat me like a woman I will not step into your restaurants anymore because I had enough think I'll take my chances on the other side of Pensacola I'm going to stay near the other Starbucks near Kohl's and there's a Sonic over there I rather be on that side anyways okay and another thing you want to say I appreciate my feedback well you know what you guys kick me out you know what it is to be appreciated you need to pray on that I won't even come back to Hot Head burrito anyways all the five stars are going to...

Dirty.rude.out of 5 menu items cut. this messy soggy cold burrito with a fork because they're out of knives 2. you might want to get water cuz some of the soft drinks are out the employees go behind each other's backs talking about each. And how the manager doesn't take care of the restaurant and doesn't care what they do which was obvious when the girl pulled her cell phone out of her pocket while making my food with her gloves on then as she prepared my husband's food she reached over too far for herself and her dirty apron laid on top of his burrito if you want to eat here you'd be better off letting 2 jerk kids that just got done playing outside grab whatever they want out of your refrigerator and throw it into a burrito and rub their faces while doing so this was by far the worst place in Pensacola I have at. I wasn't as worried about their attitudes because they weren't bad they were just the I don't care attitude and that was very obvious I was more worried about the filth being put on to my burrito and the personal hygiene that they had was not making...

The only reason why I am giving this place a one is because it isn't possible to give a zero. We arrived at around 6pm on a Friday night and there were no customers in the store. We weren't greeted, the make worked watched us come in, kept his back yo us and then disappeared into the back. Another female worker came out and was pleasant and friendly. Not once did the make worker come out to help her since we were a party of five until she finally asked him to help wrap the burritos. The ingredients were almost out (black beans , chicken, grilled veggies) and the guacamole was completely out. They didn't have any in the back either. Due to the lack of help with the prep and the fact she left the burritos open and unwrapped until the last minute my burrito was bone cold. It felt like I just pulled it out of the fridge to reheat the next day. While the female worker was nice and friendly the customer service sucked. The food was disgusting. So save your money, drive a little bit longer and go to Moe's and get excellent customer service...